Sending mail through Gmail using Zoho smtp: "535 Authentication Failed code(535)
Hello, I am attempting to forward my Zoho mail accounts to Gmail but it seems that I have hit a roadblock. The server, my username, and password are correct but I am receiving the 535 Authentication Failed code. Please help. Screenshot attached
Defailt "All" to the Activity view
I may have suggested this previously, but it would be incredibly helpful if I was able to set the default value for the Activity View to "All" under each contact. As it currently stands, I have to open the contact, and then change the Activity drop down from "Open" to "all to see past activity and get up to date with each contact. This is time consuming, and should be able to be defaulted to all, or atleast the option to set my default preferences for this view.
Tax on shipping rates
I enabled the tax on shipping rates, but the checkout will not calculate taxes on the shipping rate.
How private is Cliq?
Does Zoho staff have access to our chat? We are using Slack at the moment, but I'm considering switching to Cliq.
SPF Status For Domains
I can’t verify SPF status for my domain. Can you please help?
Working remotely with Cliq: Using the department view and statuses effectively
The Remote Work view in Cliq is aimed at providing a smooth transition from workplace collaboration to real time virtual collaboration from anywhere. The whole idea is to bring your office into Cliq by mimicking your office set up for efficient translation of productivity, collaboration and communication. In this post we will focus on how you can up your remote working game with Check In, Check Out, Statuses and Department View. Lets consider a typical workday, you walk into your office, swipe your
Help with Campaigns/Forms
I want to create two forms and embed them into my website, but I'm not sure if I should create them in Campaigns. 1) A Contact Us form that collects info like name, title, company, etc. for people who are interested in our services. I want us to get an email when someone completes the form. However, I don't want the user to get an email asking them to confirm their email subscription, etc. 2) A Register for Event form, but again, I don't want the user to get an email asking them to confirm their
Zoho Campaigns: "Sign up for e-news" vs. "Contact us" form
I'd like to have two forms on our website: 1) an email sign-up for our newsletter and 2) a contact us form. #1 gets an auto-responder that asks them to confirm they want to be added to the email list, and then they'll start getting our e-newsletter. I've figured this out. For #2, I want them to get an auto-responder saying "thanks, we'll be in touch," but nothing else. And I'd like Zoho to email me when someone does this. Is that possible? Under Campaigns/Contacts/Forms/Response, it looks like it
How to add numbers instead of concatenating them?
Hello, I am having a very strange issue where two Decimal Numbers are being concatenated instead of added together. In my query I do the following: SELECT "A", "B", "A"+"B" FROM Table An example result that I get is: A B A+B 2 5 25 The expected result for A+B should be 7, not 25. It seems that the SQL is treating the columns A and B as strings instead of numbers. I've tried wrapping them in the to_decimal(), or cast(), and they have the same result. Does anyone have any ideas?
Arithmetic on Fields in Custom Inventory Templates (e.g. Quote Template)
What is required is to do conditional calculations & simple arithmetic on product prices inside the quote template itself: 1. Already have all the data I need inside Zoho fields including formula fields as needed. 2. Constructed a Quote Template (from Inventory template) 3. Works fine if I simply take existing values. Except, I may wish to do some basic arithmetic for display purposes only on the quote. 4. For example, split the amounts shown by dividing the line item price or totals. We collect
Validation On submit work flow action script is not working
For some reason, validation on submit work flow action is not triggered from any of my creator applications. It stopped working from 9th June 12 am IST. Without validation records are inserted into the report on form submit. I checked this even with simple alert box but still the alert box is not even popped while submit. Can someone help please.
Mail lost attachment
Hi. I am checking emails back from Jan 2019 to October 2019 and I can see the emails but the attachment is missing. What is happening ? also I am missing many important emails
Schedule Email Help
Hi If I select email schedule for a report to go every 4 weeks do I need to set the report schedule that week to start? As I have 4 reports that are rotating (Report 1 - Week 1, Report 2 - Week 2, Report 3 - Week 3, Report 4 - Week 4) - they just rotate like that, not according to the week number of the month. For example, I have one report to be scheduled to be sent this friday and every 4 weeks after that. I assume I can set this report schedule today for this week. But I have another report
Upload file API
I am having a really hard time with the Zoho Creator Upload API. I am trying to upload a pdf file from google drive using the following google app script. I keep getting the following error message {"code":2945,"message":"LESS_THAN_MIN_OCCURANCE"}. Any insight would be very much appreciated. Code: var theFile = { 'file' : DriveApp.getFileById(fld.fileID).getBlob().getAs('application/pdf') }; var formData = { 'authtoken' : 'xxxxxxxxxxxxxxxxxxxxxxxxxxx', 'recordID' : 'xxxxxxxxxxxxxxxxxxxxxx',
Custom Colors/CSS for individual series in a page dashboard
Hi, I have a gauge chart that shows me a count of ticket status ie. in progress/late/done/not started. At the moment they chart can be styled with set colors or on a color scale. Is there anyway to specify a color based upon the series/field - late is red, not started is grey etc... ? The fields are based on a fixed drop down so there is no chance of mis-spellings or accidental additions. Thought this would be an abvious feature given how customizable Zoho is. Maybe I've just not found it yet :)
Higher resolution Zoho Form QR Code to allow crisp printing at larger sizes.
Hi, Simple question. I have a form that I wanted to put a QRcode in the shop window. All works fine, but I wanted to print it bigger and when you expand the image by any degree the clarity is lost. It still functions, just does not look crisp? Any chance of offering two sizes when creating the QRcode image, or the one that is generated, at a higher resolution to allow enlarging? Thanks Barry
Auto fill date plus 7 days in Zoho Form
Hi, Help or guidance please... We have a simple form, with a date picker used to select a customer requested date for an item to be ready by. However in most cases I want it to default to 7 days from now, eg it will be ready in 7 days from the date we fill in the form. So I want to either auto fill the date field with today + 7 days or add a function to the formula that will do this. I cannot seem to find a list of date functions apart from the default list of datediff. Any suggestions or is it a
Video Tip #10: Manage all your Team Folders in one place
Hello everyone, We're excited to be back with our video tip of the week. We hope these tips help our WorkDrive community learn more about the essential features of your favorite online collaboration software. Team Folders are a common space where your team members can create and access business data. You can add members who share collective responsibility to specific Team Folders, as well as set the right access controls for the files and folders in it. You can create multiple Team Folders for individual
App for recording delivery of consignment of blood products
Hi everyone I've recently taken on the role providing technical support to a charity here in the UK. We provide emergency out of hours transportation of blood, platelets, human milk etc. for the health service here in the UK. We have a Zoho Creator app that our controllers use to log a call from a hospital, assign it to a blood biker, and record collection and delivery details etc. Currently our blood biker has to fill out a paper receipt and request a signature from the person receiving the
Importrang
Any small business that runs its business with spreadsheets will always use importrange to consolidate data. Why Zoho is not included this at all?
Unable to Assign Mail app to an Employee
I'm unable to Assign Mail app to an Employee because the App does not appear in the "Assign Applications" list.
Flow executing twice
I've got several flows trigged by Zoho Sign events that post messages to a public Slack channel. Every time they trigger the flows execute twice. The double executions list in the Task History as two entries either at exactly the same time or one second apart This seems only to happen with Zoho Sign events. I've tried deleting and rebuilding the flows and still get the same problem. I'd be very grateful for any ideas. Thanks
CONECT 2 SPREADSHEETS IN ZOHO SHEETS
Hi I have a document called "Insurance", and another called "database". What I want is that the information in some of the colums of the document "database" transfer the information to the document called "insurance" in a way that when I write something in "database" automatically the document "insurance" get updated. How can I do this?
Tip #4: Five important statistical functions, and when to use them.
=AVERAGE (number1; number2; ... number30) The sample mean is probably the easiest piece of information one can extract from a data set. To calculate sample mean in Zoho Sheet, all you have to do is key-in =AVERAGE and select the range of cells you'd like to find the statistical mean for. Zoho Sheet supports a few handy variations of the average function as well. =TRIMMEAN (number_list, fraction) Say, for instance, you want the sample mean. However, you want to exclude the maximum and minimum values
Importrange Essential But not in Zoho
Any small business that runs its business with spreadsheets will always use importrange to consolidate data. Why has Zoho in the 4 years since this request was posted not included this at all? Some of us only need simple spreadsheets to run our businesses. If you are really for businesses, then this is a functionality you would put on your TOP PRIORITY LIST! Being a competitor to Google simply means that you have to work on this. This is one of the reasons why businesses use Google Platform - to
Import One Spreadsheet Into Another
Is it possible to import one or more cells from one spreadsheet into another in zoho sheets (like "=IMPORTRANGE" in google sheet)?
Import Range
Hello Please I need help. I don't know how to import a range in the zoho sheet. Can somebody help me with the formula. In google it is this {=importrange("tMRE8ynZbZJ-1jrl5fQ6rLA&hl", "price!Q9:Q450")}
Update field name with same value as auto-number field
Hello, Thanks in advanced for your help. In DEALS module, I have two fields. Nº Oportunidad (autonumber field) --> generates a number when deal is created Nombre de Oportunidad (single line mandatory field) --> is actually the name of the deal. I need a function that updates automatically "Nombre de Oportunidad" with the same autonumber Nº Oportunidad once is created. Thank you
Zoho Mail Desktop and Web Not Working
For the last week or two, both ZOHO Mail desktop client and ZOHO Mail Web client have not been working. After logging in - both mail clients hang at the 'Loading ... <my email address> screen (screen shot below), the icons are rotating visually. Tried calling support, but they are currently too busy - can't email you because my email isn't working.
Why can't I get all the data from Sendinblue to my Zoho CRM?
Hi, I tried to integrate Sendinblue and Zoho CRM and when I sync the data, I just get the e-mail and not all of the fields I have in Sendinblue. How can I personalize the fields or what can I do to get all the data?
Thread level Keywords?
On some of our tickets, we have recently started seeing thread-level keywords. Can you tell us what this functionality is and how to use it. Looks like it just started happening today!
Mapping fields from Accounts to Contacts
Hey, I have the same fields - company name in accounts and contacts. So whenever I create a new account I can also quickly create a new contact to this specific account. Unfortunately, company name doesn't travel to my account. Is there any possibility to quickly map them so whenever I create a new account and add a contact, company name is associated to this one contact and appear in this contact. It seems to be an easy thing but I can't find any option to link them together. Any help would be much
Gamescope
Gamescope is the process of gamification for agents that helps you bring in a competitive environment for your support agents. Awards your agents with badges and trophies for the successful completion of tasks and introduce healthy competition for improved customer service performance. If you tried the beta feature, please share your feedback below. Your feedback will help us refine the finer details before releasing this feature for a larger audience. P.S. If you haven't requested the beta
GDPR - Word of the day #59
General Data Protection Regulation (GDPR) is a new set of rules designed to provide EU residents control over how their personal data can be used by companies across the globe. At its core, these rules aim to protect the data of its EU residents. This means that organizations need to be well aware of the impact that this will have on individuals and businesses who deal with EU residents' personal data. One also needs to be well-prepared to follow consistent data protection compliance requirements.
Zoho Inventory Digest June 4, 2020
Hello all! We are back with another edition of Digest for Zoho Inventory. Check out the updates we have for you this week. 1. Ask The Experts Initiative: In this week's 'Ask the Experts' we will be discussing about taking your store online along with managing your offline sales and multiple stock location. These days, we see many of our users trying to take their sales online with their currently affected store sales. This integration can help you consolidate your physical store and online store
Flow fails with error "integration disabled in showtime"
I have built a flow to automatically add registration to a Showtime Remote Session. The flow is triggered when a Zoho Form is submitted and the details submitted are used to register the person to the session. While the Test & Debug shows that the flow works, the live flow always fails with the error message "integration disabled in showtime." Appreciate assistance in getting this integration working.
Multi-lingual Knowledge Base
With Multilingual Knowledge Base, you will be able to create and manage articles in multiple languages to support customers from different regions and associate multiple categories with each department in your Knowledge Base. These features, used alongside User Groups, make it easy to personalize and manage your content for different groups of users. If you tried the beta feature, please share your feedback below. Your feedback will help us refine the finer details before releasing this feature
Are we able to edit each of the quick create to capture different data.
Hi I've been searching the wiki and forums, and now need to place this question. Are we able to edit each of the "quick create" to capture different data than the ones listed created by Zoho. At the moment the minimum "quick create" is not necessarily relevant for us to capture. Our company requires different information to capture for a certain number of the "quick create" entries. Any help from other users greatly appreciated. thanks in advance to the Zoho team.
Share the code of the invoice "Minorista - Estándar"
Hello, Can you share the HTML code for the template of the invoice intended to POS, the name in spanish is "Minorista- Estandar" or someone from the community can share me a code. Regards
Deleted lots of mail, but the mail storage is still full
Please help, I got this message Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts. Click here to get unblocked. and i deleted lots of mail and empty all mail in trash box. but the storage is still full. Is there something wrong? my email address is passport@thaiconsulatela.org can you please help unlock the mail for me? Thanks
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