Cannot add contacts
I'm testing out Cliq and I am actively chatting with two individuals. I have pinned those conversations in order to find them again. However, nobody is listed in my contacts and I cannot add those the two users I'm testing with. I try typing their email addresses and there's just nothing to click on or any way to add them. They are listed as users in my admin panel.
Message search
Why Zoho can't search message like the other mail application do? What if i have 10,000 message? How do I track them if i don't remember their name?
Calendar Support Meeting Invites from Outlook Users
Hi, I've the same problem as the one related several years ago on this thread: https://help.zoho.com/portal/community/topic/calendar-support-meeting-invites-from-outlook-users I'm using both Zoho Mail (Web & Mobile iOS) and when I receive invitates from Outlook users (that are not using Exchange as mail server, not sure if it's related, in my case the user at the other end is using Outlook 2016 on Windows) I just see an empty email. Here is the beginning of the mail content (can't post the whole
Relaying disallowed as My User Name
We have 3 computers monitoring one account. One of the computers gets the above error from time to time. The email gets moved to the sent folder in the client (Thunderbird) but the email is not sent. This is causing customer service failure! Please help to sort this out!!! I have checked all the SMTP settings. Its most anoying!!!
Verifying Domain
Hi, My domain name will not verify. When I try to create my account, it says the CNAME verification is perfect but then there is an error message. I would appreciate any response.
script function
i want to write a function to invoke an URL but i want an if statement to precede it
Alerts
Looking for a way to alert a user instead of an email notification... I want a POP-UP alert that an SMS text has arrived
UNABLE TO SEND MAIL IN NEWLY CREATED ACCOUNT
Hi, I created a new account, but not able to send mails. I can see the below mentioned error. "Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked."
Is anyone else getting a ton of new spam with .review and .trade suffixes?
I wish there were a way to block top level and/or second level domains...
ip is blocked
My e-mail contato@supercorr.com.br is giving that my ip is blocked. Anywhere you go is giving this error. I totally lost access. Could you verify?
Is Cliq down?
Is Cliq down? The app doesn't open.
Print multiple sub form items in Record Summary - Separate Rows
I need help with printing multiple rows of orders that are submitted into a subform in the main form report record summary. At present, the record summary will combine multiple row items into a single cell. How do I get multiple rows to print? The items are separated by a comma, but I cannot figure out how to get to print on multiple rows individually. Please help!
CRM API V2
Hi, I'm migrating to the new ZohoCRM API and I found a case with tags addition/deletion to the contact. With the old API we could include the tag setup with resource insertRecords/updateRecords calls. For example updateRecords: newFormat=2&version=2&id=[some_contact_id]&xmlData=<contacts><row no="1"><FL val="Tag">Tag1,Tag2</FL></row></contacts> Can we do the same thing with the API V2 (by insert/update record endpoints) ? I found only a way to update tags setup using POST `module/actions/add_tags`
Import option missing
Hi, few weeks ago I did bulk import my contacts on the system (that is clearly visible in the import history), now I was looking to perform some other imports but the option is not there anymore (as you can see from the attached picture). Any idea ? Many thanks, Enrico
Autoresponder don't send e-mails
Hi, I configure 2 messages in autoresponder: One after 24h and another 3 days after. The list is filled by Zoho Flow (flow take emails from CRM to list) Has passed about 3 days and filled 27 e-mails on list but anything receive the first or the second e-mail.
Assigning taxes to different accounts
How does one assign different account code to taxes, other than the default code?
Site Home Page Header Messed Up
I went to my website home page this morning to find that the header and footer are gone and replaced with a bunch of code (see attached image). I haven't changed anything since yesterday when it was working fine. This only seems to have affected the home page as all the other pages display ok. I tried republishing the site but that didn't help. Any idea how I can fix this or is this an issue on your side?
TLS v1.2-Aktualisierungen und Client-Komponentenaktualisierung für Zoho CRM
Hallo Leute, Bitte beachten Sie, dass der Support für Browser, APIs und Plug-ins mit älteren Protokollen ab heute (13. Mai 2019) als veraltet markiert wird. Bitte beachten Sie, dass wir die Unterstützung der TLS-Versionen 1.0 und 1.1 zum 30.9.2018 einstellen. Nach diesem Datum müssen Sie Ihre Verarbeitungslösungen auf TLS v1.2 aufrüsten, um weiterhin sichere Datenübertragung genießen zu können. Wir haben einige Änderungen unserer Client-Komponenten vorgenommen, die für bessere Leistung und ein noch
No fue posible enviar el mensaje;Motivo:554 5.1.8 Email Outgoing Blocked.
Good morning, please help me by unlocking my email account ... Thank you
Mise à jour en TLS v1.2 et mise à jour des composants client pour Zoho CRM
Bonjour à tous, Veuillez noter qu'à partir d'aujourd'hui (13 mai 2019), la prise en charge des navigateurs, API et Plugins avec des protocoles plus anciens sera désactivée. Nous vous informons que nous retirons le support des versions 1.0 et 1.1 de TLS le 30 septembre 2018. Après cette date, vous devrez mettre vos solutions de traitement à jour en TLS v1.2 afin de bénéficier d’un transfert sécurisé des données. Nous avons apporté certaines modifications à nos composants client pour des performances
Tip of The Week 19 Maintaining transparency between you and your subscribers
Email Marketing is undergoing a constant transformation. With new laws periodically being implemented, most marketers tend to focus on permission-based email marketing. One of the key aspects prioritized in every set of regulations is that of transparency. In fact, regulations such as GDPR make sender information compulsory in all communication, and laws like the German Telemedia Act go a step beyond, even mentioning exactly what information needs to be carried mandatorily in all your emails. One
Actualización de TLS v1.2 y actualización del componente cliente para Zoho CRM
¡Hola! Tenga en cuenta que, a partir de hoy (13 de mayo de 2019), estaremos descontinuando el soporte para navegadores, APIs y plugins con protocolos más antiguos. Tenga en cuenta que dejaremos de dar soporte para las versiones 1.0 y 1.1 de TLS el 30 de septiembre de 2018. Después de esta fecha, se le solicitará que actualice sus soluciones de procesamiento a TLS v1.2 para disfrutar de una transferencia segura de datos. Hemos realizado algunos cambios en los componentes de nuestros clientes para
Automatically delete tickets
Hello! I have a workflow that it's allowing me to close tickets automatically if a few conditions are met, but I'll like to directly delete those tickets (send to trash) Any ideas how can I do that? Thanks! Diego
Locked Admin Account
Hi I am unable to access my Admin control panel on my main domain. Can you please PM me so I can give you the account details to look at. I am unable to access the email account either, was all working fine yesterday. Regards Scott
Bulk read post request api v2
I've dowloaded the postman request's library. Using postman, I'm trying to make a request for bulk read of a custom module. Using the Records->Bulk->Post request template as a starting point, I've changed the url to: {{api-domain}}/crm/bulk/v2/read In the body tag of the request, I've put the following: { "query": { "module": "Leads" }, "page":1 } After sending the request I've got: { "code": "INTERNAL_ERROR", "details": {}, "message": "Internal Server Error", "status": "error" }
552 5.1.1 Mailbox delivery failure policy error
Hi, I'm having trouble with the account reception@geranionvillage.gr. It does not receive email. It returns the following message: The response from the remote server was: 552 5.1.1 <reception@geranionvillage.gr> Mailbox delivery failure policy error. Yesterday I upgraded to the standard plan, for more storage, but nothing has changed yet. Can you see what's going on please? Thank you for your time. Spiros S.
New Features rolled out on July 24, 2018
Enhancement for Dashboard User Filters Now User Filters in the Dashboard will be anchored as you scroll. So far the User Filters will be available in the place you have added them in the Dashboard. When you scroll down the Dashboard the User Filters will be hidden. Now they will be retained till the end of the Dashboard while scrolling. This allows you to quickly access the User Filter when required. Support to Pick Location for Geo Data From now, Zoho Reports provides a Location picker to resolve
BUY 100% UNDETECTED COUNTERFEIT MONEY IN ALL CURRENCY AND SSD CHEMICAL
WHATSAPP ME (+4915166376407)OR EMAIL ME (doctorfranky5@gmail.com)
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Error: "Reason;5.5.0 Recipient already specified" - I
can't send email!
I just send a message through the 'Help Center'/'Write to us' option in ZOHO-Mail, but I will post the same question again here, because I am trying to send a rather important, time-sensitive business email. I am trying to send an email to all my customers with an important announcement, so there are many recipients in the bcc area. In the 'To:' field I have my own e-ddress (that is how I have been sending group-mails before, while preserving the privacy of my clients). I am getting an error message:
Moved folder, cannot sync files
I accidentally moved a folder outside of the Zoho Sync folder on my Desktop. I moved it back, but it will not sync now, and I cannot open the documents inside. Mark
Logging out so often
I have noticed that I will be away from my computer for a little time and then it would log me out automatically. But this happens to my entire staff throughout the work day. Doesn't seem right. Should keep you logged in for at least 24 hours. Am I missing a setting or something here?
Product for resource scheduling and viewing users skills
Hi there, I was wondering if Zoho have any plans to create a resource scheduling tool similar to Float? https://www.float.com/ We use Float in our organisation, and have not yet come across an alternative that might work the same way. Just an idea for future consideration. We essentially want to be able to see across the organisation what all of our staff are up to, in a snapshot / calendar schedule view. If Zoho had a tool similar to this, it would be ideal to integrate with Zoho CRM and Zoho Projects.
Automatic removal of members from group
There has been a few incidents where the members from a group are automatically removed. Is this a known bug?
VBA Function
Users have been asking for the last 7 years regarding the use of Public Functions in Zoho. Has this been implemented yet. If so, how do you call the function within a cell? If not, why is this important feature not available?
SMTP Servers down
Hey there, unfortunately I can not connect to your SMTP-Server under smtp.zoho.com (SSL 465, Password Auth). I tried out any configuration possible (TLS is not working), also pinging the address does not return anything back what leads me to my assumption that the server is somehow down / not reachable. IMAP is working fine. Any suggestions? Regards, Roman
How to determine which products were quoted and sold during a specific time frame
I am trying to determine how to setup Zoho CRM so I can report on how many of a specific product was quoted/sold during a specific time frame. I have associated Products with Potentials, added them to Quotes and Sales Invoices and I'm having a difficult time trying to figure out how to get this information out in a report or dashboard. This type of report will let me know if I need to order more product based on how many are in my pipeline as well as help determine what my top selling model is if
My phone email client suddenly cannot receive emails (IMAP). No changes
were made ...
Hello Friends: I made no changes to my Android phone settings or my Android email client settings (AquaMail). As of 8:55AM this morning (New York City / Eastern time), my email client cannot download messages. I can send emails as normal (via the SMTP protocol), but I cannot receive emails (via IMAP protocol). The mail client error that I get is: Error checking mail: Network Error: Unexpected end of network stream. My network is fine. IMAP is still enabled on my account (I checked). This error happens
Cannot Delete/Remove Field from ticket layout
I have an extra 'Text' field that I cannot seem to remove. It's right after the description and sometimes my users write their description in that box. any ideas on how to remove it? I have attached a few screenshots
Remove spam filter
During testing of Zoho I've noticed that a lot of my test emails are going to Spam. To get ahead of this issue, can the spam filter be turned off for my company's account?
KB Field Customizations and Workflow
It would be nice if Zoho Team will add KB Field Customization and Workflow features for KB module.
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