no incoming mail peoblem
hello i have set mx records but no incoming mail please check
splitting records in report equally to no. of users
Hi, I want to assign the no. of records in a report to the number users after the equal division of the records. say, I have 500 records in a report i want to assign it to the 4 users. so I will do the division of 500/4. When the no. of records divisible by no. of users (i.e.) when remainder is 0, then the code is working for me. But when it is not divisible (i.e.) remainder > 0 then my code not working. the remainder no. of records is missing for me during assignment to the users. Please help me
Problemas dominio @mafortservice.com
Error: Se ha detectado una actividad inusual en esta IP pruebe mas tarde
IMAP import option missing
Hi all I am a trialing Zoho email and as such am a free email user. I want to import all my emails from my current ISP to Zoho. I can only see the option to use POP3 and this does not work for me as Zoho mail errors stating it can't connect to the ISP POP3 server, as well as folder structure is lost. I would prefer to use IMAP, so found the following help page: Migrating emails from the existing email service to Zoho Mail This site states: Launch Control Panel » Mail Administration » Email Migration
Is IMAP migration option available in free plan?
I need to migrate 24 IMAP accounts from a client's server to a new Zoho free plan but I can't find the migration option anywhere. Is it not available? What should I do?
Error when trying to get CRM records using deluge script
Hi, Pardon me if this is naive but I'm new to zoho. I'm trying to get all accounts from the crm records. When trying to call: zoho.crm.getRecords("Accounts"); The Object returned is: {"4813":"Inactive user"} I added another account to the app and logged in with it to try, but the same object is returned. Can someone explain why this happens? Thank you.
Please help! - unblock
Hi, Please help. My zoho email account "erwng03.15@zoho.com" is blocked after I added/confirmed an email address to my profile. It has been over a day now. Can someone unblock it? Thanks in advance. /eric
not able to send or receive emails
hello my email is hannibal@renderhumblecleaning.com and my account isnt able to receive or send emails. Please help asap because clients have been emailing me, but I haven't been receiving emails.
Currency Field
How to add a currency which is not listed out in the Currency Field (LAK for instancen which is the Lao currency)? Thank you for your help.
Google Voice Extension for CRM
I, like many others, use Google Voice as opposed to Skype. I've been through older posts (some from 5 years ago) concerning the use of GV within CRM to make & receive phone calls but I'm still not clear on how to accomplish that. Is there a native GV extension that needs to be installed through the Zoho Marketplace or does the extension need to be obtained/installed from elsewhere? If there are detailed instructions on how to setup the use of Google Voice within CRM I would appreciate being directed
CID Embedded Images (Inline Images)
Hello, How can I configure my email campaign to use CID embedded images (cid: ...) instead of linked images (i.e., a url to an image on a content delivery network)? Thanks.
TXT Verification
I keep getting this message: We are unable to get TXT record for DKIM right now. If you have added the TXT record just now, please wait for 30-45 mins for the changes to propagate and try again. Can anyone help please?
Can I sum cells in a sheet based on colour of text or background?
Is this possible? If so, I'd be very grateful to get a lesson how to do it Catherine
Support for Facebook Direct Messages
The ability to add Facebook Direct Message conversations as tickets is the next logical refinement in our integration with Facebook. Many of you have also requested that we build that. Starting today, we've added that ability to Zoho Desk. The following are three things you need to know about this integration. 1. Automatic Ticket Creation: All the Direct Messages your team receives on Facebook can be automatically created as tickets on your Zoho Desk account. 2. Routing and Assignment: These tickets
Video is not playing on viewer app
Hi, my videos from youtube or vimeo is playing only on desktop computer but not on app for IOs and Android. I can't find a solution for that. my video from vimeo and youtube both have permition to embed code on any website. what should I do ? Best Regards Ricardo
Automatically assign leads to campaigns
Hey guys, is there a way I can automatically assign leads into a campaign? let's say I'm running Facebook ads driving traffic to a landing page with a web form connected to Zoho, I want these leads that I'm generating automatically assigned into a campaign called ¨facebook".
Bulk update gone?
Under zoho support, we used to be able to do a bulk update for a field in all of our accounts from the main account page (select all 50 per page) and then set what we want to update. Is this feature gone with the new Zoho desk? Can someone suggest how to do this under the new version?
Is it possible to create Separate Logins for Existing Clients and New Enquiries?
I want to know if we can have a separate logins for Existing clients and new ones. This is because 1. We need to give priority to the tickets submitted by the existing clients 2. Tickets submitted by existing clients should goto a different agent and tickets submitted by new clients should goto different agents. 3. Restricted Knowledge Base- We want existing clients to have access to some insider articles which should not be visible for common people.
Update Child Contacts gallery custom function ERROR
I am trying to use a custom function from the Zoho Gallery and I am getting the following error: Execution Failed Error details: Error in executing Mass_update_of_Child_Contacts workflow. Error. Error in executing Set Variable task. Unable to update template variable rec. Error evaluating MAP expression : Any ideas? Is it the function or the workflow that is the problem? Thanks, Kristin
Beta Ticket Viewer display issue
When opening a ticket via Account View, Tickets, a beta Ticket View is displayed to the right. When you click on the expand icon certain compulsory fields display -None- even though the setting is correct in the background. The fields affected on my system are Actions Required, Priority and Classification.
"Error Occurred" message when creating a new account
Xin chào, Tôi đang cố gắng để tạo một tài khoản mới tại zoho mail, nhưng tôi tiếp tục nhận được "Lỗi xảy ra" tin nhắn. Bất kỳ trợ giúp !!
Sent emails going to spam
Hi folks, We keep hearing that our sent emails are going to the recipient's spam folder. I have checked the SPF and DKIM records and they seem to be ok. Can you suggest what the problem might be, please? Thank you, Peter
problem
i have this problem how can i nfix it 554 5.2.3 MailPolicy violation Error delivering to mailboxes
I can't receive any emails through Zoho.
I have change mx record but we cannot receive any email. or anyone mail me the mail was return this message appear please resolve this problem as soon as possible. Message not delivered Your message couldn't be delivered to info@omegaboilers.com because the remote server is misconfigured. See technical details below for more information. The response was: 550 Please turn on SMTP Authentication in your mail client. mail-oi0-f49.google.com[209.85.218.49]:56534 is not permitted to relay through this
Problem with searching and viewing emails dated from Feb'17 or later
Hi Zoho team We are having an issue with searching old emails. We have migrated from G mail to Zoho but however if we try to search mails that are tagged with G-allmail, the results cannot be shown and we need to scroll through 1 by to find the email which is very time consuming. Can you help to advise? Currently the user affected is michael.heah@biomed-global.com However we are unsure if there are still other users that are facing this problem, can you also help see if able to do a check based on
Outgoing blocked
Hello. My outgoing has been blocked. I believe it was because I sent the same email to several people asking for a job budget. I apologize, I did not know that I could not do this.
New zbcode
Hello, I Have problems with my DNS provider, all the configuration gone, im trying to put all the configuration back, but it seem that don't work again. I can verify the SPF, but is already there in DNS. I need to put my zbcode, but i don't know the number, maybe i need a new one. Please can you send my zbcode to help me relink my zoho email my donaime is portuscalledance.pt. Hope to get your support ASAP Thanks
How to show records from Zoho Reports in a paging table/grid?
I am trying to use Zoho Creator (ZC) to allow a user to select a range of criteria and return a list of records. These records, however, are not stored in my app but in Zoho Reports (ZR). There could be a million or more rows in the ZR view. I want to show the selected records in a grid so the user can select one of them and show the record in a read-only form. I have already written the read-only form as a Page. I can already read the data using the ZR API but I'm struggling how to show the records
email being rejected by zoho server
I have one client who can not send me emails. They are rejected with the following information. The email address is correct. I also get emails from other hhangus.com addresses. From: Mail Delivery System [mailto:MAILER-DAEMON@LOCALHOST] Sent: October 05, 2017 12:23 PM To: Craig Sievenpiper Subject: Undeliverable: RBC GCC End of Life Refresh Diagnostic information for administrators: Generating server: mail.hhangus.com jack.koch@4dcsolutions.com Remote Server returned '< #4.4.3 X-Email-Security-Gateway;
dikm verified but still in zoho its not showing
dikm is showing verified on the other third party site but not showing in zoho
The system prevent me send Excel file, told me there is a virus
Help me, Today, my co-workers ask me they cannot send the file to others because the system told that there is a virus on the Excel file. This is a file that they use day-by-day and there is no problem until today. So we cannot send the file and work together with data in the file. Please review and un-block the file. If need, I will send the file to you to verify it. Thank you.
Error - Not able to receive emails
450 4.21 MailPolicy violation Error delivering to mailboxes I am not receiving mails at ssheh@legalwiz.in
Updating Product Details through Tasks
Hi All, I like to know if it's possible to update quantities on line items in the Invoice module through a custom field in Activities (Task or Event, doesn't really matter). Hopefully, this would trigger once an Approval Process is activated. Thanks in advance!
Roundrobin Lead Assignment
When I did round robin lead assignment to my 3 sales men, the 4th lead is coming the administrator and 5th to the Manager instead of going to the 3 sales people again. Am I doing something wrong with the lead assignment rule?
User already invited
Hello there, I have been trying to create an email id i.e. info@radhika.net.in but it says that user is already invited and not letting me to create one. Although I have created other 3 emails and they are working fine. Please let me know how to resolve this issue as I need this in urgent. Looking forward for your prompt response.
Time Tracker > Monthly Log View > Freeze Columns
I would like to suggest to freeze the [Project Name] and [Job Name] columns for "Monthly Log" view. Because when user scroll to right side (After 7th of the month), they cannot see the [Project Name] and [Job Name] columns, so must keep scrolling right and left in order to make sure fill in the correct job.
List of Suggestions if Zoho wants more people to move from Tally
Monday, 25 September 2017 To, EVERYONE AT ZOHO CORP. Kind Attention: ZohoBooks / ZohoInventory / ZohoFinance Teams Subject : MUST HAVE FEATURES IN ZOHOBOOKS/ZOHOINVENTORY TO ENABLE USERS OF TRADITIONAL DESKTOP-BASED ACCOUNTING PACKAGES TO MIGRATE TO ZOHO Dear Sir/Team, I have been reviewing/trying my hand at ZohoBooks and ZohoInventory for a while now – initially as Trial and thereafter as a paid subscription. Having been a Tally user for the last 12 years, it was a bit of a learning curve, especially
How to update a field with a percentage of another field when a check box is ticked
Hi All, I am new to Zoho but have used many different systems and struggling to find the correct way to achieve this which should be quite simply, below is what i am trying to achieve. Fields: $ - Contract Sum CheckBox - BG Required $ - BG Amount Basically what i am trying to achieve is when the BG REQUIRED Check box is ticked i want to automatically update BG AMOUNT with 5% of CONTRACT SUM I am struggling to find the right place to get all this working, i have tried function fields, workflow rules,
How can I configure sync with outlook calendar
Good morning It possible to configure the sync of the due date in the tickets with the outlook calendar? Thanks
Potential with Quotes
We have customers where we do a lot of quotes, in the service industry, and it would be good to track them under a single potential. Problem is that there is no way to sum the quotes and apply them to the total potential and then apply % based on quote stage. This would give me a true potential view. Any ideas?
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