Disabling Zoho Spam Filter
Recently Zohos Anti-Spam filter has been running rather fiercely in my company's Zoho resulting in many legtimate tickets being thrown into Spam without us knowing. I was wondering if it possible to disable a spam filtering system for a department of a Zoho license but not for the whole of a Zoho license (I ask because I assist in managing the Zoho for our accounting department where we've had this issue, but I don't want to disable the spam filters for our Support team)
unable to send message; 554.5.1.8 email outgoing blocked
please help me ,my email is blocked service@wwbuying.com
my emaill is blocked
please unblock my email thanks!
Click to expand in email not working
Recently I have had issues with the email grouping feature. When I click on the number tab representing the emails in that particular thread it will not expand so I can see all the emails. I have to use the filter system and select unread in order to read the additional emails that have been added to the thread. Please advise.
Issues with Unsubscribe Mail Merge Tag
Hello, I have cloned a customized template we had in Zoho Campaigns, inserted and updated the mail merge tags for unsubscribe and to update profile, and copied the HTML code into a customized template found under setup in Zoho CRM. My goal is to use this template as a follow-up email to a Zoho CRM Webform we are using on our website. No matter how many times I try, I can't seem to get the merge tags to work. Any suggestions?
Account Block comercial@hidrotecnicauberlandia.com.br
Good Morning, The account comercial@hidrotecnicauberlandia.com.br has been blocked, but I do not understand why, because I sent few emails, I do not use spam, please unlock the account. Thank you very much in advance!
No more option to record the description for the call
Hello, We have just noticed that there is no more option to record the description for the call. No such an option any more in the Create Call dialog however the field exists and available. I asked the support via chat and received a response that this has been a normal behavior now since the last 2 days. And, to record the description, we have to firstly create a Call, then go and edit description in it. WHAT? Is that serious? Have you ever tried to call clients and register call using Zoho CRM?
How to make numbers field align to the right?
My currency fields are all aligning to the left in the List report: How to make them align to the right ? In some case, the currency is missing the $ sign too (like the Achieve field) . Please help. Thanks!
Error While sending emails-Zoho Mail
Hi All, We are currently experiencing issues while accessing Zoho Mail, users must have been receiving error such as "Error while processing or Error while sending". Our technical team is looking into with high priority. We will keep you updated once it is fixed. Please bear with us till then. Your patience is highly appreciated! We apologize for the inconvenience. Regards, Barath KR Zoho Mail Team.
Wrong value showing for Cost of Goods Sold
Value for cost of goods sold is reflecting much hire then actual value on dash board. What is the reason ?
Using CRM and Books for Donor Management
Hi, We are looking at using CRM and Books together for alumni / donor management for a school. I see how we can adjust CRM fields to work: Account = Family Contact = Students, Parents in each Family Potential = donor for endowment potential, annual drive potential Campaign = Alumni class of 20XX, Gold Level Donor We can use Zoho Books to collect donations and pledges. However I can not figure out how we would use CRM to search for groups of donors based on Donor(Sales) history. For example, I
RSS Feed Not Working
We have an RSS feed that we are using that used to work and then stop working all of a sudden. We made a clone of the campaign and then tested it with a feed from the development environment of the same site and it worked. The two RSS feeds are structured exactly the same so it is difficult to find what is causing this issue. Has anyone had any issue similar to this?
Can send from but not receive to a specific user address.
Hi, I'm not being able to receive emails with the user lowpack@gruponanni.com. I can send only. Other accounts don't have problems. This one seems to be blocked, but I cannot realize where and how to confirm my hypothesis, and to eventually unblock the user.
Mail Merge in Wirter no longer works
Since sometime in the last week or so we have found that every attempt to mail merge results in the attached error. "There was an error in creating merged documents please try again later" This is happening for all our users regardless of what machine they use. One of our users wasted a ridiculous amount of time with online support yesterday and in the end had to go home so ended the support call. I'm posting this here in the hope that others with same problem might acknowledge it and hopefully provide
Please Enter a Valid Notes
We haven't had this issue in the past. Recently, we haven't been able to update contact notes. The notes are simple and don't contain any special characters--only letters. Whenever we click save, an error message pops up: "Please enter a valid Notes"
How to avoid duplicates in custom modules
I am using the Zoho CRM API in a VB.NET program and have been successfully inserting records into modules, using the duplicate check feature such that records are either inserted or updated as appropriate. The records to be inserted/updated are in the form of a daily csv file - some new records, some existing records, but none of them have Zoho IDs. The challenge I now have is with custom modules – I understand that duplicate checking is not available in custom modules. So my plan is this:
Geographic location of visitor.
Hello, Other chat programs offer precise geographic locations of visitors, down to city, zip and area code. Is this available in SalesIQ?
Problem with InsertRecords on module PurchaseOrder
Hi ZOHO CRM community, I have a problem with an API call on purchase order module, and the ZOHO support doesn't ( or can't) help me. Using the following URL ( yes the zoho account is @ zoho.eu) https://crm.zoho.com/crm/private/json/PurchaseOrders/insertRecords?scope=crmapi&newFormat=1&version=4 With the post parameters : authtoken : <my auth token> xmlData: ( with correct products ID and VENDORID) <PurchaseOrders> <row no="1"> <FL val="Subject">TEST</FL> <FL val="VENDORID">xxxxxxxx</FL>
Can't use xxx.tk
I can't use xxx.tk It is my problem? Who can help me!
problemas con los email ... migrados
problemas con los email ... migrados no reenvían los textos de los mensajes e inclusive algunos adjuntos. también sucede que si llega el texto no llega el adjunto cuando los reenvió. otro problema que el nombre del usuario del email, por ejemplo: si el email se llama info@personeriabarrancabermeja.gov.co, pero el remitente se llamaba Juan Pérez, antes de la migración, pero lo modifico por las características del email y le coloco un nuevo nombre, persiste Juan Pérez y no el modificado. Agradezco
Error ' enter valid mobile number'
Hi. After signing up for mail i get forwarded to add number page where some 7 digit number is filled in my number and password box, and after putting in the right number and password i get error message "please enter valid mobile number" . Pls check and help sort it out. It's a paid version for 1 user and i need to setup few more. Thanks
cant no create a new account "Error occurred"
im trying to create a new account but always i get the same error, my domain is familyhealth.com.co
554 5.2.3 MailPolicy violation Error delivering to mailboxes
554 5.2.3 MailPolicy violation Error delivering to mailboxes I am getting this error for my domain wellnessscoop.com please help mail back to rahularady@gmail.com
Migration Problem
Hi I changed my emails server from Outlook.com to Zoho.com, but when I try to make migration I get the following error message: "Los detalles de autenticación proporcionados fueron rechazados por el servidor de origen. Proporcione un nombre de usuario y contraseña válidos." (I use spanish language) I checked the address and the password and it´s ok. Please help about it Thanks
Desk to CRM data transfer
Hello Dear Colleagues! I have complicated situation when one exemplar of module "Contacts" could be associated with more than one exemplars of "Accounts". In this case comes up problem with correct matching tickets with Account. So we created custom field in Ticket form, which is manually filled with correct account name. Is there any work around to parse tickets by ZDeluge, and, if text in custom field check with Account name in CRM, script gets ticketID and add it in custom Multi-line field
Cannot receive email from a client
WE are having problem receiving email from summerpo@lanecrawford.com, though we already added the domain name to our white list. Please help. Our email is @meala.com.hk
Please Help Me! It was not possible to send the message; Reason: 554 5.1.8 Email Outgoing Blocked
Hello Team and community, I have a problem with an email account "gerencia@soling.com.co" because it won't let me send or receive emails. Could you help me?
Single Axle Galvanised Trailers
Single axle box trailer are built to medium or heavy duty specification in a range of sizes and load weight classifications.We provide reliable and highly box trailers .if you need box trailers just contact at bigman trailer for more info visit- https://bigmantrailer.com.au/t/single-axle-trailers
User permission for expenses
We've subscribed to Zoho books How do we ensure that an user can add expenses, and he is able to see only his expenses?
Email Recover
Hi, Yea i would like to know how to recover this Email ID chantelle@missinglink.agency ,which had been deleted. Thank You
Facing an error - 'Duplicated email address found.'
Hi, When I tried to add Sender's /Reply to address I am facing an error like - 'Duplicated email address found.' What could be the reason for this? and what I need to do to fix this? Regards, Ejaz
Manage different employees' attendance
Hi, Is there a simple way to setup a user who works at 80% in the company. This should include the calculation of its vacation and the number of hours he needs to make per week. It would be great if we can say which day this employee has to be present, and which day he is off. Thanks in advance, Nathalie
Customer as vendor
Is there a way now to set up an entity in Zoho Books both as Customer and Vendor? so the debits and credits can write off against each other. thanks.
Unable to send message;Reason:550 5.4.6 Unusual sending activity detected.
Hello i created a zoho account today and tried to send mail but got this error Unable to send message;Reason:550 5.4.6 Unusual sending activity detected. any idea what could have caused it ? and how can i unblock it ?
Setup Custom Fields from a new Zoho Subscription event
Hi, Just started using Zoho Subscription....I am trying to setup a Zapier integration with Google Sheets that will create a row inside a Google Sheet each time a new subscription is created. I have got the integration working and it is creating a new row each time....I now want to include some custom fields (I think ?) for each new subscription that will also be written to the Google Sheet. Those fields are Product: Share Trade Tracker Version: 3 For example...I have found how to create custom fields
Global Variables
I am fairly new to Zoho and have been following the instructions relating to global variables here: https://www.zoho.eu/creator/help/script/sample-application-global-variables.html I have two questions: I can get this to work populating a field in a 'results' form using a script on the 'result' form's onload event but what I would really like to do is to call the getGlobalValue() function in a formula field - is this possible, I cannot seem to get it to work. The function works on strings, if I
Receive email from another zoho email fine, but can't receive from other external emails.
I can send mails to all external emails but I cannot receive from any other externals. I get such error: The response from the remote server was: 554 5.7.1 <info@popmall.store>: Relay access denied Final-Recipient: rfc822; info@popmall.store Action: failed Status: 5.7.1 Remote-MTA: dns; mx.popmall.store. (185.27.132.238, the server for the domain popmall.store.) Diagnostic-Code: smtp; 554 5.7.1 <info@popmall.store>: Relay access denied Last-Attempt-Date: Mon, 11 Sep 2017 20:26:13 -0700 (PDT) However,
Error: Invalid valued passed for authtoken on Getrecordsbyid method
I have written a custom function for Sales Order Module. In the custom function, I need to get zcrm_contact_id of the customer. I get the customer id from the sales order and use getrecordsbyid method to get the customer details. My code is below. customerid = salesorder.get("customer_id"); salesorderdate = salesorder.get("date").toDate(); response = zoho.books.getRecordsByID("Contacts","xxxxxxx",customerid); x = response.get("message"); info x; I am getting the Invalid value passed for authtoken.
Recover Deleted Emails
Hello I would like to know if it is possible to recover all the emails that were sent to me from info@cosmeticadhesivesmanufacturer.com They are no longer in my trash as far as I can see. Any help would be gratefully revived
How do I set a task duration to be less than a day (hours)
How do I set a task duration to be less than a day (hours) I know there is a way, I've done it in the past. Just can't recall or figure it out.
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