my email account is not receiving mails
hello, my email ventas1@pelucheria.com is not receiving emails. Please help!!!
Cannot create a new user
I cannot create a new user. I get this message from numerous tries from different locations: Unusual activity detected from this IP. Please try again after some time. Please help fix this issue. Thank you- Jon
Order Starred Views by Alphabetically?
Hi, we have created a few views and mark them as Starred. In the Starred View list, the order is by creation date. Is it possible to order it by view name alphabetically??
Dont work SMTP and POP
Dont work SMTP and POP
Error when adding WIX MX Records
Greetings, I can send emails but not recieving, so saw that my mx records are not set. So I tried adding the mx,mx2,mx3 but it won't take them and give me an error. Please help me out as I'm supposed to receive important mails.
Is there way to check the usage of the shared dashboards?
Is there way to check/track the usage of the shared dashboards in Reports? I like to track the things like whom has accessed to it at when. Any idea? Thanks
Connecting to MySQL database on a hosted server - need incoming server IP/domain
We have a hosted MySQL database siting on our website hosting service (Dreamhost). I've created a MySQL connection in reports with the credentials for the database, but the connection fails with "Access denied for user zohoreports. Login failed.". I know the credentials are correct, because when I connect to the database using the 'MySQLWorkbench' off my laptop, it connects just fine (I Whitelisted my laptop's IP address). The Dreamhost service restricts access based on the inbound IP address or
Customer did not receive email sent out via CRM
Hi Team, When sent email to a list of clients via CRM, few client claim didn't receive although the status is shown as 'Sent'. I believe it may not be the CRM's issue because other clients still able to receive the email. Could you able to explain what (possible reasons) may cause it? I may need to explain to the recipients that this is not caused by CRM and probably due to their email setting or any other external issue. Thanks, James
Invoice API: Invalid Ticket Passed
Hi, I am trying to use the invoice API and presently am trying to view the list of active items. Following is the code <form method="GET" action="https://invoice.zoho.com/api/items?apikey=[APIKEY]&ticket=[TICKET]"> <input type="submit" value="Submit Request"> </form> I get the following error: <Response status="0"> <Code>14</Code> <Message>Invalid Ticket Passed</Message> </Response> I generate a ticket and literally cut and paste it. I tried this with multiple tickets but get the same response
Send Survey to CRM Vendors with pre populated from CRM
Hi, we are trying to send a survey to our CRM vendors and we want to pre-populate the survey fields with existing values from the CRM record. We have followed the support article and integrated vendor module with the survey, we have mapped all the relevant fields and ticked "Pre-populate mapped fields from CRM to Survey" What is the next step? How do we send the survey to the vendor with the pre-populated fields? Many thanks
User account disabled Z101:Oops when I try and re-enable
I have a user account that was disabled. In the Control Panel I can see the account email is disabled, but when I try and re-enable and type in my password, I get a Z101:Oops error, and told to try again later. The email account was working, and was disabled July 19th.
Average Sales per Day Formula Over Selected From To Dates
Hi I have a Sales table wherein I have Invoice Dates, Item Description, Qty per Invoice, Invoice value. I have made a pivot for sales data with different user filters. One of them is Sale Invoice From Date and To Date. I want a formula to calculate average sale qty per day with respect to the number of days selected in the date filter including the selected dates.
SPF and DKIM Validation Issue
Dears Can someone assist as i am facing an issue with the validation of the SPF and DKIM. All records have been added properly in my DNS zone management. our domain is gravity-its.com thank you
Record summary - How to display Invoice items in table format?
I have a invoice form with item details as sub form. I want to display the invoice items in a tabular format. I tried dropping table component with each sub form field in a column. It displays all the item details in one row. How can I do this?
Two taxes in expense recording
Hi I'm recording Meals Expense. In meals bill there have Two different GST tax (12% & 28%). So basically know about how i can record both taxes in expenses. Right now I'm only able to chose one.
Error:554 5.1.8 Email Outgoing Blocked
Dears, My account has blocked since last week and I cannot unblock it. When I try to send any email, it appears that message: 554 5.1.8 Email Outgoing Blocked Could you please unblock it or guide me to do it? Thank you so much, Bruno
Tip #11: How to Work Efficiently with Zoho CRM Calendar
Hello folks, We are back again with yet another powerful tip dedicated to all the sales professionals and small business owners out there. Tip #11: How to Work Efficiently with Zoho CRM Calendar For every busy sales professional or business owner, calendar management is mission critical. A single missed appointment could break a deal that you worked so hard on. Given that your calendar is so full of appointments already, let's look at some tips on how you can find some peace in the chaos. Set clear
New Features rolled out on Sep 7, 2017
Public Release: Microsoft Dynamics CRM Advanced Analytics We at Zoho Reports are extremely excited to announce the public release of the Microsoft Dynamics CRM Advanced Analytics connector. This integration empowers you with deep sales analytic capabilities over your data in Microsoft Dynamics CRM. Thereby enabling you to keep track of your Key Sales Performance metrics and optimize your sales execution. It comes with over 100+ handpicked reports and dashboards that you will find of great value.
Blocked Email Alias
Hi, It seems to me that some email aliases are blocked to use. Most aliases I can add without any problems. But for some, I get "Unable to add Alias Address". I am sure, that the alias is not in use. One, for example, is if the alias includes "paypal" (e.g. paypal@domainname). Why and where do I find I list of forbidden alias contents? Thanks, Gabe
Problem with office express
Hello Since this morning I have problem with using Office express and XP. This is the message: Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'my actual domain name', Server: 'smtp.zoho.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Error Number: 0x800CCC0F I saw a similar topic 6 months ago (https://help.zoho.com/portal/en/community/topic/problems-with-sending-emails-using-outlook-express)
Authentication-results Header format incorrect
Hello, My mail is being journaled via dual-delivery for a secondary security analysis. Among other things, that system is intended to interpret the Authentication-Results header for the messages arrival at Zoho. Unfortunately, that system is having an issue parsing the Authentication-Results correctly because the header is missing a required semi-colon. The specs for the header require a semi-colon before each result-info section. In the case of the Zoho headers, there is no semi-colon prior to
Recover email
Hi, I would like to recover an email that I've received in last 15 days, that I deleted few days ago. The email received was from Sizmek as recipient of original email. Thanks. Edit: the email was a reply to the email I originally sent them.
email ID correction
Hi during registering my domain (himox-sd.com) , I made a mistake in registered email ID the wrong one is ( hmeed72@gmil.com ) the correct is ( hmeed72@gmail.com ) this issue is preventing me from validating the DKM please your soon support
Leaving a message for another employee about a call
Greetings, I haven't been able to find an easy way to leave a message (missed phone call) for another employee. Telling them who called, what time, message, etc. Can anyone direct me to the proper tutorial? Best, Brian
Mobile No Verification issue, not able to create my account
Hello Team, im trying to create a zoho mail account on your server, but its showing that its already created and when and try to reset my password, an error shows that please verify your mobile, Please let me know how can i verify my mobile no. or re-create my account here is my details Domain :- globaloccupazioneservices.org Mobile :- +91-9136565400 ID :- admin@globaloccupazioneservices.org
contracts on zoho crm
how can I add a contract to an account on Zoho CRM and keep track of it? Thanks
Adding User Issue
Hello Team, Please i need to add user : k.alaa@calllync.com, as i searched online it seems like i have created this email and delete it in past . now i need to add it again. can you please check if it is still in the database or somewhere else so you delete it and i create it again ?> Regards, Mustafa Assaf
Webhooks Support for Cliq
Hey Guys, I'm trying to create an extension to integrate BitBucket with Zoho Cliq. We use Webhooks to post any data from BitBucket. Documentation here -> https://confluence.atlassian.com/bitbucket/event-payloads-740262817.html Is there a way to specify an API key or something instead of OAuth for authentication while posting messages to Cliq?
Cannot edit reviewed campaign
I cannot update the content of a campaign that has been reviewed.
Can't verify my WIX domain.
Hi! I'm having troubles trying to validate my domain: www.skadiconsulting.co.nz I've followed the Zoho instructions and added the CNAME records on WIX accordingly, I even tried the TXT record method, but had no luck. I've waited 48 hours, in case with was a propagation delay issue, but it's still not working. Can you help me with that? I've attached the DNS records screenshot. Thank you!
Migrating Google Contacts with Labels and Pictures
Hi, it seems as it is not possible to Migrate my Google Contacts including Pictures and Labels. I used "Import Contacts From you Google Account" in the corresponding email accounts. Is there no option doing so? Thanks Gabe
Can't verify ownership
I bought my domain from namecheap and attached it to wix..I bought the mailbox from zoho but can't verify the ownership please help me with the verification process
Can i upgrade to custom domain
Hi Admin... planning to create custom domain with zoho platform.. Is it possible and how much it cost for domain and hosting.. Thanks Mathews FromBook Movies
Receiving payment less than total on invoice
I have a payment that is less than the total amount due for a client. I would like to enter this amount/check info, and then have a remaining balance due, but when I try I get this notification: The amount entered for individual invoice(s) exceeds the total payment the customer has made. Please check and retry. Any suggestions?
I Need to Recover Emails From a Deleted Account
Good morning all, Please I need urgent help. I was having somes issues with my email accounts so I deleted the email accounts from my control panel. After I resolved the issues I created email usernames with exact credentials as the old ones. But all the emails were gone. I need to urgently recover emails from exports@relianceheights.com. Kindly assist urgently. Regards. Chiedu
URGENT !!! receive mail
I'm having trouble receiving emails from many customers, trying to invoke emails but receive back type errors like this: --- ----- Messaggio Originale ----- Da: "Mail Delivery Subsystem" <MAILER-DAEMON@ghassisi.eu> Data: 29/08/2017 09:37 Oggetto: Returned mail: response error Il messaggio originale è stato ricevuto in data: Tue, 29 Aug 2017 09:37:22 +0200 ----- I seguenti indirizzi hanno errori fatali permanenti ----- <info@viva-voce.it> ----- Transcript of session follows ----- .. while talking
SPF not validating
Hi, I have entered a DNS TXT record "v=spf1 include:zoho.eu ~all" for domain sgfl-lb.com at register.com and MxToolbox is validating it, but I still receive warning from your side. Could you please check? Thanks
Card Scanner App - 'Layout' Custom Fields
Hi there, I see that the Card Scanner app now has the option to show 'custom fields' but unfortunately 'Layout' is not available to select - why aren't we able to do so to chose the right Page Layout?
Anyone got experience with automatic printing?
Hi Does anyone have any experience with automatic printing/silent printing to a thermal label printer? Thanks Shaheed
Email account blocked for more than 24 hours
Dear Sirs, This email account vendas@construtorarivello.com.br is blocked for more than 24 hours now. We have sent messages to support@zohomail.com but no answer. This is our sales email and the one we use most. Please kindly take some action and unblock this email address. Thanks.
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