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                                                    • Ask the Experts 33: Ticketing in Zoho Desk

                                                      Every customer interaction begins through one of these channels: email or a phone call, a web form, an instant message, a social media, or a visit to your self-service portal. Bringing these interactions together and managing them in the right context
                                                    • What's New in Zoho Inventory | July & August 2026

                                                      Hello users, The July and August 2026 releases bring a range of new features and improvements across the product. From the Nigeria Edition and Super Admin enhancements to Sri Lanka IRD-compliant invoicing, Loyalty Program Management, and improvements
                                                    • 👍 Zoho CRM's Notes now gets Reactions and a new look

                                                      Available in SA and JP DCs. Rolling out to other DCs in phases. Hello everyone, Notes help users capture important updates, collaborate with teammates, and maintain context for records. Now with Note Reactions, users can quickly acknowledge updates, express
                                                    • Subform UI Unresponsive

                                                      Has subform with a couple of hundreds of rows but suddenly the you can't add any row nor edit any fields. The subform has 10 columns Any thoughts on this Zoho team?
                                                    • Customer portal: recommended way to scope lookup fields to the logged-in client?

                                                      Hi all, I'm building a customer portal on Creator for our clients (we're a esting lab, so each client has their own sites, contacts and jobs). Planning stage, so I'd rather get the approach right before I build it. The portal forms need several lookup


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                                                                                                                        • Single Folder Archival in Zoho Mail

                                                                                                                          Dear Zoho Mail Community, Have you noticed and wondered what the banner is about in your Zoho Mail's Archive Policy Settings? In Zoho Mail, users have traditionally archived emails to keep their inbox and active folders clean. While this helped reduce
                                                                                                                        • Presenting ABM for Zoho CRM: Expand and retain your customers with precision

                                                                                                                          Picture this scenario: You're a growing SaaS company ready to launch a powerful business suite, and are looking to gain traction and momentum. But as a business with a tight budget, you know acquiring new customers is slow, expensive, and often delivers
                                                                                                                        • Announcing the new SKILL.md for Zoho CRM and the updated OAS repository!

                                                                                                                          We are introducing a new zoho-crm skill to make working with Zoho CRM Developer tools (like APIs, functions, widgets, client scripts, queries etc) easier and faster, with the help of AI in your preferred AI harness like Claude Code, Codex, Cursor, VSCode
                                                                                                                        • Ask the Experts: Five-hour live Q&A session with Zoho WorkDrive product experts

                                                                                                                          Have questions about WorkDrive 5.0? Let’s talk! We recently launched Zoho WorkDrive 5.0, packed with powerful updates to help your team work smarter, stay secure, and get more value from your business content. From content-centric workflows and AI-powered
                                                                                                                        • Introducing Omnichannel Subscription

                                                                                                                          Your customers may choose to subscribe through different marketplaces such as Google Play or App Store. As your business expands, managing these subscriptions can become increasingly complex. To make it easier, we are introducing the Omnichannel Subscription