2FA - OTA verification

2FA - OTA verification

Hi,

The OTA verification request of Zoho assist caused inability to login - due non arriving sms - many times before.

FYI: At this point i am waiting to be able to log into my account since 4 days.

As this is a recurring problem, and it seems you are unable to repair this problem within 4 days, it would be greatto move this feature to email based verification or disable it
as OTA has been only established. to ensure people on free package refrain from using it as professional service - as confirmed by support personnel earlier on - the above would still create ample non-needed stress. (eg. go and find a different type of harassment)

looking forward to see a working zoho assist ota.

thanks
bw



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    • Release Notes: Version 1.91, February 2015

      Unattended Access (Beta) is live!   Unattended Access, a feature requested by a lot of our customers is live now. Currently, it's in beta. You can add up to 100 computers per Technician subscription. They can also be accessed by your organization members.  My Computers  list in Zoho Assist home page will  always  display the online status of your unattended computers. You can rename the computers whenever you wish.  Currently, Unattended Access can be configured only for Windows computers. Nevertheless,

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