Sharing our extension for anyone looking for texting inside Zoho CRM: 360 SMS App supports SMS, MMS, WhatsApp, and two-way texting, connected directly to your Leads, Contacts, Deals, and custom modules. Built-in TCPA/GDPR opt-in management handles compliance natively, and campaigns scale from one-on-one messaging up to large bulk sends.

Happy to answer any questions on setup or use cases in the comments.