541 5.7.1 Mail rejected due to antispam policy

541 5.7.1 Mail rejected due to antispam policy

One service I use is trying to send me emails and they keep getting the following error:

541 5.7.1 Mail rejected due to antispam policy

Once I add them to my domain allow list it works, but I was hoping I could get a more definitive solution instead of doing that.

They are using Sendgrid by the way.

Cheers