Hello Zoho Projects Team,
We hope you are doing well.

We would like to submit a feature request regarding tab/menu organization in Zoho Projects.

Current Behavior:

• The tab (module) order in Zoho Projects is user-specific.

• Each user (internal or external) can reorder tabs independently.

• There is no way for an admin to define a default or enforced tab order across the organization.

• It is also not possible to restrict users from changing the tab order.

As a result, different users—including internal team members and external clients—see different menu structures and orders, even when they have access to the same modules.

This is what another user see:

And this is as a client / external user:

Problem:

This creates several challenges:

• Confusion during onboarding and training (“Click on the third tab” is not consistent)

• Difficulty providing support or documentation with screenshots

• Inconsistent user experience between internal users and client portal users

• Lack of organizational standardization and governance

While we understand that not all users should see the same modules, the order of visible modules should be consistent when desired.

Requested Enhancement:

We kindly request the ability for administrators to:

• Define a default tab/menu order at the organization or project level

• Apply this order to:

  • All users, or Specific user roles (internal users, external clients, custom roles)

• Optionally lock or restrict tab reordering to maintain consistency

• Reset user views to the admin-defined default when needed

Benefits:

• Consistent user experience across the organization

• Easier onboarding, training, and documentation

• Reduced confusion for external clients

• Better administrative control and governance

This functionality would greatly improve usability and professionalism, especially for organizations working with external clients inside Zoho Projects.

Thank you for considering this request and for continuously improving Zoho Projects.

Kind regards,
Ram