I manage our Zoho CRM system where I work. I want to improve myself with online resources on Zoho CRM. I want to have advanced knowledge. But when I searched the internet, I came across many different websites and resources by Zoho about Zoho training and I was very confused.
From which source can I get the best and most detailed information and which is the best and officially valid certificate I can get for Zoho CRM at the end of these trainings?
Below are the links I came across. From which ones I can learn Zoho CRM completely and which ones I don't need to consider.
You can access all the study materials in the LMS Portal (Link), we have the study materials for the products here.
With regards to the certification process in Zoho, we have different certification process for each product. For example: Zoho CRM Certification we have four levels like Level one: Administrator, Level Two: Consultant, Level Three: Developer, Level Four: Train the Trainer. If you have any question regarding the process feel free to drop an email to certifications[at]zohocorp[dot]com
We have both online and offline exams, depending on the level of the exam it differs. Please drop an email to certifications[at]zohocorp[dot]com for further clarifications.
All certification exams in Zoho is to test the full potential of the candidate so it will based on the product and just the videos.