Access Service Desk requests using Zoho API by generating code, auth token, and searching requests using python - OAuth2.0

Hello Zoho Community,

I am new to python and I am working on accessing Zoho API for an Automation flow, specifically I am looking to search for a specific service desk requests based on a search criteria (Subject of a request) . Below are the issues faced and I would really appreciate if any help can be found. Please see to below queries/Challenges

1). Generating code for Auth Token in python - I have tried creating a Server based client using https://api-console.zoho.com/ and by using client credentials, is it possible to generate code in python?

https://accounts.zoho.com/oauth/v2/auth?response_type=code&client_id=<<client_id>>&scope=<<scope>> &redirect_uri=https://www.zoho.com&access_type=offline

Challenge - Whenever I try to access the above URL in python program to generate code I have to go through the login process(which cannot be automated). Is there any way to authenticate the user in python program so that it authenticates and redirects to the desired URL with the code and I get the code in program itself? (without any manual intervention) The one like this -> https://www.zoho.com/?code=<<CODE>>&location=<<Location>>&accounts-server=<<URL>>

I understand that by creating a self client I can obtain code which lasts upto 10 mins but here I am looking for something where the code is generated in python and I get the code which then can be used to generate auth token using by accessing the POST method for below API -

https://accounts.zoho.com/oauth/v2/token?code=<<CODE>>&client_id=<<Client_ID>>&client_secret=<<Client_Secret>>&scope=<<SCOPE>>&redirect_uri=<<REDIRECT_URI>>&grant_type=authorization_code

2) Accessing for a specific request - While searching for a specific request I use the below API

GET - https://sdpondemand.manageengine.com/api/v3/requests?input_data={“list_info”:{“search_criteria”:{ “field”: “subject”, “condition”: “starts with”, “value”: “SOME_VALUE” }}} with headers as Authorization - Zoho-oauthtoken- <<Access_Token>>

Query - I am not able to get the correct response? Is there any issue with the URL?

Please let me know.

Thanks,

Access your files securely from anywhere

Zoho Developer Community

New to Zoho LandingPage?

Access Zoho LandingPage

Zoho LandingPage Resources

New to Zoho Survey?

Access Zoho Survey

Latest Feature Updates

Explore our Pricing & Plans

Zoho Survey Resources

Android Mobile Surveys

Insurvey Blogs

Insight Blogs

Tips & Tricks

New to Zoho CRM Plus?

Deliver unforgettable customer experiences

ACCESS ZOHO CRM PLUS

New to Zoho CRM Plus?

Deliver unforgettable customer experiences

ACCESS ZOHO CRM PLUS

New to Zoho Marketing Plus?

Everything you need to run your marketing

ACCESS ZOHO MARKETING PLUS

New to Zoho Marketing Plus?

Everything you need to run your marketing

ACCESS ZOHO MARKETING PLUS

New to Bigin?

Signup Now

Access Bigin

Latest Feature Updates

Zoho Desk Resources

Desk Community Learning Series
Digest
Functions
Meetups
Kbase
Resources
Glossary
Desk Marketplace
MVP Corner
Word of the Day

Tout forum

France ZUGs

Zoho SalesIQ Resources

Topic Participants
Mazhar Thobhani
Andres
Ishwarya SG

Sticky Posts
Kaizen#162 : Add Tags and Open Pre-filled Email Drafts via Client Scripts
Hello everyone! Welcome to another informative Kaizen post. In this post, let us see how to accomplish the following using Client Script. 1. How to auto-tag a record based on field update? 2. How to Open a pre-filled email draft This post will provide
Client Script | Update - Introducing Commands in Client Script!
Have you ever wished you could trigger Client Script from contexts other than just the supported pages and events? Have you ever wanted to leverage the advantage of Client Script at your finger tip? Discover the power of Client Script - Commands! Commands
Extension Pointers - JS SDK series #4: Managing data from a widget using ZOHO.CRM.HTTP
Handling and managing the data between two applications is a major factor for an efficient business. There are a variety of ways to handle data between Zoho CRM and other third-party applications. You can use deluge CRM tasks, create connectors, use API
Kaizen #152 - Client Script Support for the new Canvas Record Forms
Hello everyone! Have you ever wanted to trigger actions on click of a canvas button, icon, or text mandatory forms in Create/Edit and Clone Pages? Have you ever wanted to control how elements behave on the new Canvas Record Forms? This can be achieved
Extension pointers for integrating Zoho CRM with Zoho products #8: Upload and manage Zoho Workdrive folders and files from within Zoho CRM
Keeping records on your customers and business prospects is essential for tracking data, conducting follow-ups, and running a business smoothly. When you use two separate applications, and store relevant data in each, checking and tracking data becomes