Hello,
I am currently trying to retrieve data from Zoho CRM programmatically (via API), regarding mass emails (bouncing rate, opened mails, etc...) for monitoring.
However, so far, I have found no way to retrieve such data, (even indirectly via a Report, for example):
- Listing all modules via API, I do not see any "email" related module, and "Reports" is marked as not `is_api_supported`
- However, if I list related modules for "Contacts", I do find an "Emails" module
- Furthermore, when I try to `get_records` from such "Emails" module, I get a `{'permissions': ['Crm_Implied_View_Emails']}`
- If I do try to `get_records` from a "Reports" module, I get a `unable to process your request. please verify whether you have entered proper method name, parameter and parameter values.
INVALID_REQUEST`
Questions:
- Did someone found a workaround ?
- Is `Reports` planned to be API supported any soon ? Can we opt-in for a beta version of it ?
- Is `Emails` (or `MassEmails`) planned to be API supported any soon ? Can we opt-in for a beta version of it ?
Note: I do not want to have access to emails, I only want to have access to stats regarding bounce, opening, etc... for mass emails
Thanks