"Account is inactive" before confirm email registration

"Account is inactive" before confirm email registration

Hi there, my email is : Admin@svanclinic.vn and my primary email is " camvan1601@gmail.com

I already confirmed email  camvan1601@gmail.com , but  Admin@svanclinic.vn still write "Account is inactive" .

I dont know why. So... please help me. 

This acc is very impotant to me.