Account migration

Account migration

Hi;

I'm in the process of migrating CRM data from our previous CRM to Zoho CRM. I'm currently trying to migrate Account information.

I manage to get the Account records created, with correct info and correct dates, however there are two things not working as expected:
  • Account Owner Id: It always is set as the Adminitrator Id, regardless of the Account Owner Id that is specified in the CSV migration file. I've tried with the User IDs provided by Zoho when I do an export, as well as with the User Names, but none of them seem to work.
  • Account Id: I'm asked to specify an AccountId, but once the account has been migrated it has a different Account Id that the one that I specified. Is this the expected behavior? 

Thanks in advance for you support,

     Jordi