Hi,

 

I am having a few issues with the default Account Number field in CRM and need help:

 

1) The Account Number field will not allow alpha numeric account numbers. All of our customers account numbers begin with a letter and we need to be able to enter this into CRM

 

2) The Account Number field is not searchable. When I search an account number it returns no result.

 

3) If I create a custom field for the customers account number it will allow me to make it alpha numeric but still won't return in any search results.

 

Does anyone know how to resolve this or get around it?