Action required: Leave messages on server
Hello!
I'm a new user of zoho mail, I created my account just yesterday and I am having problems zoho mail- It does not get pushed to my blackberry. When I added this email to my BB, I got a email from RIM saying:
Action required: leave messages on the server
If you use an email client (e.g. Microsoft(R) Outlook(R), Mozilla(R) Thunderbird(TM), etc.) to access your
***********@zoho.com messages, change your email client settings to leave your email messages on the server.
If the email client does not leave email messages on the server, the BlackBerry(R) Internet Service may not be able
to deliver them to your BlackBerry(R) device.
To leave email messages on your email server you may need to complete the following steps:
1. In your email client (Outlook, Thunderbird, etc.) on your computer, under Tools or Mail > Preferences.
2. Select your email account.
3. Locate advanced, server settings or options.
4. Select the option to leave email messages on the server.
Refer to your email client help for more information.
However I do not use any mail clients, and the emails are not getting pushed to my BB. I tried deleting the acc and than re adding it, but it did not helped. I do get emails periodically on about every 15 min, but with BIS and push it should be instantanious. Also other aspects of push function do not work. For example, if I read a email on my BB it does not get marked as read on the server and If I send a email from my computer I receive a copy on my BB.
Any help?
Thx