Action Required: Migrate Your SQL Server Connection
Dear Users,
Following our earlier communication on the upcoming Zoho Analytics security updates affecting Microsoft SQL Server connections, we have revised our recommended approach.
The previously shared cipher suite configuration is no longer the recommended path. Affected users must now follow one of the two migration options outlined below to maintain uninterrupted connectivity.
Note: This update applies only to users using Microsoft SQL Server as a data source in Zoho Analytics via direct cloud connectivity. It does not affect local database imports already configured using Zoho Databridge.
Why This Change Is Required
As part of ongoing improvements to our backend connectivity layer, and in line with industry-wide deprecation of legacy cipher suites, we can no longer support direct cloud connectivity for:
- End-of-Life (EoL) database versions
- Outdated TLS protocols
- Weak encryption ciphers
To maintain uninterrupted access to your SQL Server data in Zoho Analytics, you must take action before the end of May 2026.
Who Is Affected
This applies to users who:
- Use Microsoft SQL Server as a data source in Zoho Analytics, and
- Connect via direct cloud connectivity, and
- Run SQL Server on an EoL version or a host that supports only legacy TLS protocols and weak ciphers (commonly Windows Server 2012, 2012 R2, or 2014).
If you are unsure whether your setup is affected, contact support@zohoanalytics.com with your Windows Server version and SQL Server version, and we will confirm.
Recommended Path: Upgrade Your Database Server
Our primary recommendation is to upgrade your SQL Server to a modern, supported version hosted on an operating system that complies with current cryptographic standards.
This is the long-term solution and requires no further changes on the Zoho Analytics side once the upgrade is complete.
Alternative Path: Migrate to Zoho Databridge
If an immediate database or server upgrade is not feasible, you must transition from direct cloud connectivity to local database connectivity using Zoho Databridge.
Zoho Databridge is a lightweight agent installed within your private network. It manages JDBC connectivity and TLS handshakes locally between your SQL Server and Zoho Analytics, so your legacy protocols are not exposed to direct cloud connections.
Before you begin, ensure you have:
- A host machine within your private network that has direct access to your SQL Server.
- An Organization Admin or Account Admin account for installation and configuration.
Migration steps:
- Install the agent: Download Zoho Databridge and install it on your identified host machine.
- Configure the connection: Complete the Databridge setup using your Organization Admin or Account Admin account.
- Share migration details with our team: Email support@zohoanalytics.com with your Workspace ID, the existing Connection name, and the new Databridge agent name.
- Backend migration: Our team will migrate your existing cloud connection to the new local connection through Zoho Databridge. You will be notified once the migration is complete.
Enforcement Timeline
These changes will be permanently enforced by the end of May 2026. Affected users must complete one of the migration paths above before this date.
What Happens If You Take No Action
- All scheduled imports from the affected SQL Server connection will fail at the next sync window.
- You will not be able to create new connections or modify existing ones.
- Existing reports and dashboards built on this data will continue to render with the last successfully synced data, but will no longer refresh.
Need Assistance?
If you need help choosing a path or completing the migration, contact us at support@zohoanalytics.com. To help us respond faster, include:
- Windows Server version
- SQL Server version
- SQL port number
- Workspace ID and Connection name
Access your files securely from anywhere
Zoho FSM Video Tutorials
Centralize Knowledge. Transform Learning.
All-in-one knowledge management and training platform for your employees and customers.
New to Zoho Recruit?
Zoho Developer Community
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Bigin?
Topic Participants
Pradeepkumar R
Sticky Posts
What's New in Zoho Analytics - August 2026
Hello Users! This month puts you in control of how your analytics moves: promote content safely between workspaces with Deployment Management, govern data access and sign-in more precisely, and make your forecasts smarter with external drivers. There'sWhat's New in Zoho Analytics - June 2026
Hello Users! This month is about meeting your data wherever it lives: reaching it from AI assistants, bringing it in from more sources, and keeping it flowing with less manual effort. Here's what's new across Ask Zia and AI, data import, integrations,What's New in Zoho Analytics - February 2026
Hello Users! We're back with another round of updates for Zoho Analytics. This month's release focuses on giving you greater flexibility in how you visualize, manage, and act on your data - with new features like custom visualizations, remote MCP server,What's New in Zoho Analytics - May 2026
Hello Users! We're back with another round of updates for Zoho Analytics. This month's release focuses on giving you greater flexibility in how you visualize, manage, and act on your data. We are introducing richer data visualizations, smarter AI-poweredWhat's New in Zoho Analytics - January 2026
Hello Users! We are starting the year with a strong lineup of updates, marking the beginning of many improvements planned to enhance your analytics experience. Explore the latest improvements built to boost performance, simplify analysis, and help you
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Billing Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho CRM Resources
Design. Discuss. Deliver.
Zoho Show Resources
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー
その他のサービス コンテンツ
Nederlandse Hulpbronnen
ご検討中の方
Recent Topics
API - Available Stock Definitions
Okay, Zoho team... your copywriters fell down on the job for this one :) I think these warrant a bit more explanation as to what they include and what they don't.[BUG] WebTabs in ZohoCRM now have a spurious "\" displayed along with some additional HTML Head code included
An example of the issue can be seen below:CNIL - Suivi de Pixel
Bonjour à tous, À la suite de la nouvelle recommandation de la CNIL sur les pixels de suivi dans les e-mails, savez-vous si Zoho Campaigns permet : de conditionner le suivi des ouvertures au consentement de chaque contact ; de proposer un lien permettantScheduled import
The tutorial shows a scheduled import option but this option doesn't appear to be available when using Zoho DB.#4 Choosing How My Invoice Should Look
Day 4: Meera had the basics sorted. Her business name was there, the address looked right, and her logo finally appeared where it should. But the invoice still did not quite look like hers. Her old studio used invoices that were clean, tightly laid out,Transaction rules for "Owner's Contribution" ?
I have a bank account where a lot of the deposits are "Owner's Contributions" (i.e., the business owner investing money in the company). Is it possible to create a Transaction Rule to automatically recognize these? They all have the same verbiage fromDYK 12: Turn Email into Work Items
Did you know you can add work items to your Zoho Projects portal directly from your inbox? The initial step of important collaborations start over an email, and most of these require an immediate follow-up by creating a task, or reporting an issue. DuringCustom Function not getting package details when triggered from Workflow Rules.
I have a custom function for Packages that submits a form in our Creator app that we use to generate custom shipping labels (internal staff complete deliveries so we cannot generate shipping labels straight from Inventory). When the function is executedhow to Solve Conflict Invoices in Zoho POS
Hello Team, I am facing a repeated issue in Zoho POS while saving a sale that contains service-based items. My products are intentionally created as Service (Non-Inventory) items because I do not want to track stock for them. However, every time I try¿Cuándo estará disponible la edición de Zoho POS para México?
He estado revisando las capacidades de Zoho POS y su evolución dentro de la estrategia de Zoho for Retail, y me parece que existe una oportunidad muy interesante para el mercado mexicano. Zoho POS ya ofrece funcionalidades para gestionar ventas, inventario,Important update for Zoho RPA Windows Agent users
Hi everyone, We would like to share an important update for Zoho RPA Windows Agent users running Windows Server 2016 or Windows Server 2019. The new Zoho RPA Windows Agent 6.0.0 and later versions are not supported on Windows Server 2016 and Windows ServerMulti-Option Estimates: One Estimate, Multiple Choices
Every service request can have multiple solutions. Multi-Option Estimates help you present these different solutions in a single estimate with its own name, parts, price, and total. Each option can differ in scope, approach, or price — whatever choicesDelete CRM Portal
How do I delete portals from my CRM? I created one just to test, it is not in use and is disabled but it's existence is preventing me from marking fields in modules as "required" unless I make it 'read/write' in the portal first. I'd rather just deleteMarketing Tip #32: Improve SEO and customer confidence with an FAQ section
Before making a purchase, customers often have simple questions about delivery times, returns, product usage, or sizing. If they can’t quickly find answers, they may leave your store without buying. Adding a clear FAQ (Frequently Asked Questions) sectionContact removed when picking ticket template.
hi new to Desk rolling out to company, replacing Freshdesk. Is there way to keep the in context contact when selecting a template? When you choose a template you lose the contact!ZOHO Campaigns in ZOHO Analytics - Campaigns vs Contacts Table
There seems to be information in the Zoho Campaigns table such as Unique Opens and Unique Clicks that can't be found in the Campaigns vs Contacts table where only Opens and Clicks are shown on a per contact level. Is there a way to bring Unique OpensZoho Publish is now available in Zoho One!
Hello Zoho One users, We’re excited to announce that Zoho Publish is now included as part of the Zoho One suite! As businesses grow, managing Google Business Profiles across many locations becomes challenging. Business information needs to stay accurate,How to change an employee mail id
Hi, Does the administrator have the rights to edit an employees mail id.Cousin Domain Verification in Zoho Mail: Identify and block look-alike domains
Phishing attacks often rely on domain names that closely resemble legitimate ones. This makes it difficult for users to identify fraudulent emails at first glance. Zoho Mail's Cousin Domain Verification feature allows administrators to define trustedHow do I add 2 agents under the same email?
I have 2 agents who use the same email address. I added one, but when adding the second agent, it says that the email is already registered. How do I configure this properly?Zoho Desk API modifiedTimeRange returns HTTP 500 around 2026-03-08T02:00:00.000Z
Hello Zoho Support Team, We are experiencing a reproducible HTTP 500 Internal Server Error when querying the Zoho Desk API search endpoint with a specific modifiedTimeRange boundary. ### API Endpoint GET /api/v1/tickets/search ### Reproduction Steps &Updating an Invoice Line Item's Discount Account via API Call / Deluge Custom Function
I need help updating an invoice line item's discount account via API. Below is a screenshot of the line item field I am referring to. Now the field to the left of the highlighted field (discount account) is the sales income account. I am able to modifyCollaborate Visually with Whiteboard in Zoho Projects
Whiteboard in Zoho Projects allows you to collaborate visually by creating diagrams, annotating designs, and sketching project workflows using shapes, text, and images within project modules. Team members can work simultaneously, improving productivityAssociate project with timer on iPhone
When I start the timer without first associating a project (on my iPhone), its starts fine but now when I need to associate a project, and click on the link, I get a list of EVERY project I've ever put into Zoho Books. It used to just show active projects.Sales Tax Refund on Commerce Order
I've looked high and low. Relatively new to ZOHO but not to systems in general. How do we produce a refund for sales tax charged and paid for by a customer in error? This does not impact inventory stock. Simply for accounting and getting the $ back toImporting Chart of Accounts from Quickbooks -- "Debit or Credit"?
I'm trying to switch from QB to Zoho Books. I've prepped my chart of accounts and put it into the format following the structure of the sample CSV file. But one thing that does not exist at all on the Quickbooks side is the Zoho column for "Debit or Credit".Long term pricing for customers managing multiple organizations
I've been using Zoho extensively for quite some time and genuinely think it's one of the most powerful and customizable business platforms available. Between Zoho Books and Zoho Analytics, I've invested a significant amount of time building automations,Default Status for Appointments to Completed
We use Zoho Bookings integrated with Zoho Desk to book time for tech support sessions, we've configured it to only allow for a contact to book a single session to avoid customers overbooking time that may not be needed. The trouble is, once a sessionCustomer User Fields for use in Rules
Hi, I would like to be able to add custom fields to the users, such as Department or Role, which can then be used in Rules, Reports, etc. as a condition. A use case is limiting Global lists or Choices based on the users Custom Field, so one form can beAdd ZeptoMail to Zoho One
Hi Zoho Team, I would like to request that ZeptoMail be added as a fully included application within Zoho One. Why this is important Zoho One is positioned as a unified business operating system that brings the applications an organization needs underItem image on document
I know what I am asking may not be possible, but I will ask anyway, maybe I will get lucky, and someone else is doing it. My business is based on special orders only from various online stores. When I send a quote to a client, I generate a separate quoteDashboard Metric Drill-Down Shows Stale Data
Summary: When clicking between different metric components on a custom dashboard, the drill-down list shows data from the previously opened metric instead of the one just clicked. Steps to Reproduce: Create a custom dashboard with multiple pre-defined/templatizedZoho Marketing Automation WhatsApp Campaign Import Sync for Zoho Analytics
WhatsApp is a critical channel in modern marketing, yet WhatsApp Campaign metrics from Zoho Marketing Automation currently cannot be natively imported into Zoho Analytics via the default advanced analytics connector. Integrating this into the standardAllow Reauthorizing CRM Connections Without Revoking First
Currently, when a Zoho CRM connection needs to be reauthorized or authorized with another account, we first have to revoke the existing authorization and then authorize it again. This creates a gap where the connection is unavailable, and any functions,Programmatic Itemized Expenses?
It does not appear that it is possible to create itemized expenses programmatically (via the API)? Is this correct, or am I misunderstanding the situation?Prefix & Suffix on Single Line, Number, etc.
Hi, I would like to have the same Prefix and Suffix that was added to the Unique ID on Text and Number Fields. Use case could be as basic as temperature, as per another Idea I have to use Single Line (Text) for a number that might have leading zeros today,Handle Leading Zeros in a Number Field
Hi, If I use a Number Field, set with Min 7 Digits and Max 7 Digits, and enter 0000001, it will result in 1 and an error as it removes the leading zeros, the same with entering 0012340 will result in 12340 and error. So I have to use a Text Field andIs there a way to show contact emails in the Account?
I know I can see the emails I have sent and received on a Contact detail view, but I want to be able to see all the emails that have been sent and received between all an Accounts Contacts on the Account Detail view. That way when I see the Account detailVirtual Option for Fields
Hi, I would like to be able to choose another option other than Read-Only or Disabled, such as Virtual. And with Virtual, the field is shown on the form and avilable in rules, but NOT saved to the Database. A use case is having multiple Large Lists ofZoho Marketing Automation Cannot Sync Lookiup Fields
Hello all, It seems that Zoho MA cannot sync Lookup fields from the CRM. Can you confirm if this is the case? Is there a workaround? Do you know if Campaigns can sync with custom modules and also with Lookup field in the CRM? Thank you!Next Page