I have recently set up a new Zoho mail account for a test subdomain of mine. The purpose is to check whether to recommend Zoho to new customers that have so far been using Google Apps for free.
I have stumbled into a problem: when setting up Exchange Push on the iPhone, it doesn't seem to work. Whenever I try to enter the account's inbox, I get the following error message: "Cannot get mail - the connection to the server failed".
I have:
- enabled Push in the admin control panel
- set up the Exchange account using msync.zoho.com as the server name
I am testing using the free 5 GB account, but I understand that ActiveSync push should be enabled for free accounts too, as of June 2012.
What else could I do to troubleshoot this?