Welcome to Portal

?Unknown\pull-down

Welcome to Zoho Cares

Bienvenido a Soporte de Zoho

Search our knowledge base, ask the community or submit a request.

Hello,

In the latest version of the Zoho Desk Android mobile app (v2.5.01), we have brought in the below enhancements.

Events associated with a ticket are now accessible from the app.

  • Filter the Events or Task based on Upcoming/ Spam/All filters

 


  • Sort the Events based on Created Time or Due Date


 

Following are the features implemented in the Event module.

  • Add, Edit, Assign and Delete events from within the app.

  • Support for sub modules in each event

  • Comments: Add/Edit and Delete comments.

  • Attachments: Upload new attachments and interact with existing attachments.

  • Time entry: Add/Edit and delete time entries.

  • Time Tracking : Manually track the time spent on the Events



Please update the app either from the Play Store or using the link given below:

 

Zoho Desk mobile app

 

Regards,

Roshan


2 users like this announcement.
Reply
Reply to Roshan SA
/* */
  • 12
  • Insert
  • Plain text
Add Comment
(Up to 20 MB )