Activities associated with a ticket are now accessible in the latest version of the Zoho Desk Android mobile app

Activities associated with a ticket are now accessible in the latest version of the Zoho Desk Android mobile app

Hello,

In the latest version of the Zoho Desk Android mobile app (v2.5.01), we have brought in the below enhancements.

Events associated with a ticket are now accessible from the app.

  • Filter the Events or Task based on Upcoming/ Spam/All filters

 


  • Sort the Events based on Created Time or Due Date


 

Following are the features implemented in the Event module.

  • Add, Edit, Assign and Delete events from within the app.

  • Support for sub modules in each event

  • Comments: Add/Edit and Delete comments.

  • Attachments: Upload new attachments and interact with existing attachments.

  • Time entry: Add/Edit and delete time entries.

  • Time Tracking : Manually track the time spent on the Events



Please update the app either from the Play Store or using the link given below:

 

Zoho Desk mobile app

 

Regards,

Roshan


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