Activity Updates on Duplicates Leads
Hi,
We're facing problems on regarding duplicated leads on zCRM. When a user submitted a form via zForm that has the same email/contact with our existing lead, it merges both leads. Zoho doesn't notify us of any resubmission from the same user.
Generally, wanted to get every activity update (calls, form resubmissions - duplicates, emails) on the lead's data dashboard done in every leads/contacts.
Hope you can help me with this!
Thanks!