Hi I'm using Zoho voice ZDialer from the Zoho CRM to log prospect calls. Currently when calls are placed there's no 'add call details'. All we see are a plain text 'description' field or 'Followup action' in the end state call dialogue.

Is there an option to update other fields fields within the end state dialogue? Ex. we'd like to change a pick-list field to 'answered' 'left voicemail' 'bad number', etc. 

Screenshot attached and a screenshot from a different thread that said this feature might have been enabled?