1. info form;
2. info message;
3. // Set up API headers
4. apiHeaders = Map();
5. apiHeaders.put("anthropic-version","2023-06-01");
6. apiHeaders.put("Content-type","application/json");
7. apiHeaders.put("ENTER-APIKEY-HERE");
8. // Don't forget your API key!
9. actionType = form.get("values").get("action").get("value");
10. promptInstruction = "\"### Instructions ⓘ \nProvide a human-digestible, highly organized response (250-300 characters). Break down your output into bite-sized paragraphs and use bolding to guide the reader's eye. *Strictly avoid tables.* Use plenty of white space and only ### headings for a clean look. \n\n ### Formatting Protocol • \n - Bold: *text* \n - Italic: _text_ \n - Strike: ~text~ \n - Underline: __underline__ \n - Headers: ### Title \n - Quote: \"quote\" \n - Blockquote: > text \n - Bullets: Use • or → for lists \n - Emojis: Use ✨, 🚀, or 💡 to highlight key takeaways \n - Separator: --- \n\n ### and replace all ** to *";
11. if(actionType == "reviewcode")
12. {
13. userPrompt = "🔍 You are a senior engineer. \nReview this code: \n• List bugs or logical errors \n• Note assumptions and risks \n• Suggest improvements \n• Provide corrected code \n• Explain why your version is better\n\n\n" + promptInstruction;
14. }
15. else if(actionType == "explainthis")
16. {
17. userPrompt = "🧠 You are a systems thinker. \n•Convert the input into a visual flow chart using plain text. \n•Strict Output Rules \n•Output ONLY inside a triple backtick code block \n•Do NOT use Mermaid \n•Do NOT write paragraphs \n•Do NOT explain anything \n•Do NOT use bullet lists outside structure \n•Use ASCII connectors to form a real flow chart \n•Use arrows (→, ↓, ↳, ├──, └──) to show relationships \n•Maintain clear hierarchy and spacing \n•One single root at the top \n•Logical directional flow (top → down) \n•Structure Requirements \n•Root node at top \n•First-level branches below \n•Subpoints indented \n•Cross-links if relevant \n•Clean spacing \n•No duplicated nodes \n•Required Format Example \n•MAIN IDEA \n•Branch 1 -> Subpoint -> Subpoint \n•Branch 2 -> Subpoint ->Subpoint \n•Branch 3 -> Subpoint -> Subpoint\n\n\n" + promptInstruction;
18. }
19. else if(actionType == "ExplainlikeImnew")
20. {
21. userPrompt = "✨ You are a teacher for beginners. \nExplain: \n• What it is \n• Why it matters \n• How it works (steps) \n• A simple analogy \n• One common beginner mistake\n\n\n" + promptInstruction;
22. }
23. else if(actionType == "Draftreplyforthis")
24. {
25. userPrompt = "📌 You are a professional responder. \nReply to this message: \n• Directly address main point \n• Ask for clarification if needed \n• Suggest next steps \n• Keep it concise and clear \n• Make sure message in a buisness casual tone, consise, human written.\n\n\n" + promptInstruction;
26. }
27. if(form.get("values").get("additionalInstructions").length() > 0)
28. {
29. userPrompt = userPrompt + "\n" + form.get("values").get("additionalInstructions");
30. }
31. // Check if message is text-only or contains a file
32. if(message.get("type") == "text" || message.get("type") == "card")
33. {
34. // Handle text-only message
35. userMessageText = message.get("text");
36. requestPayload = {"max_tokens":1024,"messages":{{"content":userPrompt + "\n\n" + userMessageText,"role":"user"}},"model":"claude-sonnet-4-5-20250929"};
37. }
38. else
39. {
40. // Handle message with file attachment
41. uploadedFile = invokeurl
42. [
43. url :"https://cliq.zoho" + environment.get("tld") + "/api/v2/files/" + message.get("content").get("file").get("id")
44. type :GET
45. connection:"ENTER-CONNECTION-NAME"
46. ];
47. info uploadedFile;
48. base64EncodedFile = zoho.encryption.base64Encode(uploadedFile);
49. if(message.get("content").containKey("comment"))
50. {
51. comment = message.get("content").get("comment");
52. userPrompt = userPrompt + "\n" + comment;
53. }
54. else
55. {
56. userPrompt = userPrompt;
57. }
58. mediaType = message.get("content").get("file").get("type");
59. mediaType = "application/pdf";
60. requestPayload = {"max_tokens":1024,"messages":{{"role":"user","content":{{"type":"document","source":{"type":"base64","media_type":mediaType,"data":base64EncodedFile}},{"type":"text","text":userPrompt}}}},"model":"claude-sonnet-4-5-20250929"};
61. }
62. info requestPayload;
63. // Make API call to Claude
64. claudeApiResponse = invokeurl
65. [
66. url :"https://api.anthropic.com/v1/messages"
67. type :POST
68. parameters:requestPayload + ""
69. headers:apiHeaders
70. detailed:true
71. ];
72. // info claudeApiResponse;
73. // Extract the actual text response
74. if(claudeApiResponse.get("responseCode") == 200)
75. {
76. responseBody = claudeApiResponse.get("responseText");
77. parsedResponse = responseBody.toMap();
78. claudeMessage = parsedResponse.get("content").get(0).get("text").replaceAll("\n\n","\n").remove("---").remove("#");
79. if(claudeMessage.length() > 4000)
80. {
81. claudeMessage = claudeMessage.subString(0,4000) + "...";
82. }
83. info "Claude's Response: " + claudeMessage;
84. }
85. else
86. {
87. responseBody = claudeApiResponse.get("responseText");
88. parsedResponse = responseBody.toMap();
89. claudeMessage = "*" + parsedResponse.get("error").get("type") + "* \n" + parsedResponse.get("error").get("message");
90. info "API Error: " + claudeApiResponse;
91. }
92. responseContent = {"text":claudeMessage,"card":{"title":"Claude says...","icon":"https://uxwing.com/wp-content/themes/uxwing/download/brands-and-social-media/claude-ai-icon.png"},"reply_to":message.get("id")};
93. info responseContent;
94. info zoho.cliq.postToChat(chat.get("id"),responseContent);
95. return Map();

When triggered: Opens a form → User selects an action → Adds additional instructions → Submits → Claude processes the selected message

Shape it around how your team actually works. Extend it to turn discussions into action items, review PRs before they’re merged, generate standup updates, extract tasks automatically, or create knowledge snippets from resolved threads.

Start with one real pain point. Solve it well. Then layer more intelligence on top.

The structure is already there. The possibilities are yours.

🔗 Explore Zoho Cliq: Developer Platform
🔗 Explore Anthropic API Docs