Add Color Coding Support for Severity Field in Issues (Parity with Task Priority)

Add Color Coding Support for Severity Field in Issues (Parity with Task Priority)

Hello Zoho Projects Team,
We hope you are doing well.

We would like to submit a feature request regarding field consistency and visual prioritization in Zoho Projects, specifically for the Severity field in Issues.

Current Behavior:
In the Tasks module, the Priority field supports clear color coding (e.g., gray for None, green/yellow for Medium, red for High), which makes it very easy to quickly understand urgency and importance at a glance.



However, in the Issues module, the equivalent field (Severity) does not support color coding, even though it serves a very similar purpose.




Why this is a problem:
Although Tasks and Issues are technically different entities, the functional purpose of Priority and Severity is very similar—both are used to indicate importance/impact.

The lack of color coding in Issues leads to:

  • Inconsistent user experience between Tasks and Issues
  • Reduced visual clarity when scanning issue lists
  • Slower prioritization and triaging of bugs
  • Less effective dashboards and list views
  • Confusion for teams transitioning from Tasks to Issues workflows


From a UX perspective, similar concepts should behave consistently across the system.


Requested Enhancement:
We kindly request adding color coding support for the Severity field in the Issues module, similar to how it works for Priority in Tasks.

This should ideally include:

  • Default color mapping for standard severity levels (e.g., None, Low, Medium, High, Critical)
  • Ability to customize colors per severity value (optional but highly valuable)
  • Consistent display across all views (list, Kanban, detail view, reports)


Benefits:
  • Faster issue triaging and prioritization
  • Improved visual clarity across projects
  • Consistent UX between Tasks and Issues
  • Better usability for developers, QA, and project managers
  • Stronger alignment with common project management tools


This is a relatively small enhancement but would have a significant impact on usability and consistency across Zoho Projects.

Thank you for considering this request and for continuously improving the platform.

Kind regards,
Ram

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