Add contact to CRM without two-way sync DESK
For our company we cannot use the two-way sync DESK <-> CRM, because it will fill our CRM database with loads of unusable leads/accounts. Therefore we have set the sync to one-way. Though, in some cases we WOULD like a new contact to be added (to an excisting account in CRM) from Desk to CRM, so I'm trying to set up a custom function which will check if all Desk contacts match the CRM ones. We don't want accounts or leads to be added or updated, ONLY contacts.
As I am quite new to customer functions I was hoping someone can help me get started with this.
Many thanks in advance!
Edith de Neef.
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