Hi there.
We drop ship and 'make to order' whereby we backorder sales order items directly with factories for manufacturing. One of the leading questions from Customers is "when is the order ready". Currently there is an 'Expected Delivery Date', which doesn't do anything until the order is received. It would be helpful to have an additional field Expected Date of Availability (ETA) as well as the current EDD field, and it would be helpful if this field was included on Sales Orders in the backorder drop down panel (to the left of the current EDD field). This would allow CS operators to quickly identify when a sales order was likely to be ready at the factory, and once shipped, the expected date of delivery.