Add key codes and friendly URLs to projects, tasks and bugs
You should consider a full review of how projects, tasks and issues are identified. I was a Jira user that moved to Zoho Projects and one of the features our company misses and needs the most is the ability to refer to a task or bug with a simple code instead of a lengthy - not useful - number.
For example, when creating a project, ask the user to set a project key (4-5 letter unique code). Thus all tasks and bugs are created with this KEY as a prefix.
Of course, this hast to be shown in the URL as well.