Add merge fields into workflow task creation
It would be vice to have merge fields available for in the creation of new workflow tasks. Example. I have workflow task setup to be generated when a new case is created. Like the e-mail template, it would be nice to have the ability to insert merge fields in the description section and the subject line. This way, when the new task is created it will have a few bits of information concerning the case it is related to. I know that the task will have a link to the case, but as a quick view, it is convenient.
Description Subject: ${Cases.Subject}
Report by/in Refrence to: ${Cases.Reported By}
Case related to/no: ${Cases.Related To}
Contact Number: ${Cases.Phone}
Description of issue: ${Cases.Description}