Add user to CRM from our organization, who created empty new CRM database

Add user to CRM from our organization, who created empty new CRM database

Hello,

One of my organization users created empty CRM database with her organization email.  This organization domain and email is hosted in Zoho and she acctively use it.

Afer I try to add this user to our existing CRM under Setup / Users & Permission - I get a message, what user email is already taken. 

After I reinvite her to CRM and she press link or goes to crm.zoho.com, she is dirrected to empty CRM. 

How I can dissasociate her email from empty CRM database and connect to my organization?  Also I can not delete this email or specify different, because email is in use.

Thank you