Adding a lead by sending email message
Hello,
Our Zoho Mail is integrated with Zoho CRM (we have Enterprise) and we can add new leads to CRM right from the web interface/panel of Zoho Mail using buttons at the bottom right corner of the screen. This is very handy. We add leads on a regular basis.
I was wondering though if it's possible to add a lead to CRM by simply forwarding an email message to a certain e-mail address. For example, in Evernote one can add a new note by sending an email message (with certain parameters) to a custom e-mail address unique for that customer.
Your help would be appreciated.