HI,

We are using the Zoho Finance module inside the CRM. Our sales are creating Estimates / Deals. However for an estimate, we need to add a new shipping address (as our contact wants to ship to another address as the one saved).

In Zoho Finance it seems you can only select existing address from a list (screenshot)

But in Books, with the same estimate, you can add a new address (screenshot)

Did we miss a permission in CRM or in Books ? If it's not possible in CRM, what would be the workaround ?

Thanks !