adding an email as a "Lead" or "Contact" to CRM
There is already a feature to add a contact from zoho mail (in business).
There needs to be an efficient way to add an incoming email address as a Lead or a Contact into CRM. You should be able to choose whether to add it as a lead or a contact.
Scott Kaye
Streamside CRM
Scott@StreamsideCRM.com
Streamside CRM, customizes, implements, trains and supports Zoho CRM and Integrated Business Applications for small and mid-sized businesses.