Adding Knowledge Base articles to multiple departments (Multi-branding not set up)
We have set up a single site, within helpdesk for clients to access Knowledge Base (KB) articles and raise tickets. Within the site we have set up different departments to cover the different products we support. We have a generic department where we can post general KB's but wanted to know if it is possible to assign a KB to more than on department without having to recreate it as a second version of the article. We do not have multi-branding set up within the helpdesk. Thanks
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