Adding Records By email With Empty Fields
I have a form with many fields I use for people to submit stories that we might cover. It includes dates and many other fields that we use to assign the story to some one and track its progress towards completion. Most organizations do not have the time to fill out the form and just send us an email announcing their event. Until now, we've cut and pasted those emails into the form to create a new record. That's a labor intensive process and I'm looking for a short cut.
I would like to forward those emails to zoho and have them create a record that can then be edited if we think the event is worth putting into our system. There is already a field in our form that all of the email data would go called "comments".
I've tried using the email to post data to form system described here:
http://zohocreator.wiki.zoho.com/App-Builder---Forms.html#FRM13
The data from the email does not show up in any zoho view. I suspect it is because I would need to fill out every data field in the email template, which would defeat the purpose of trying to cut down the work by just forwarding an email
Is there a way to just forward an email and have all of the email text show up in the one "comments" field?