Adding user problem

Adding user problem

Hello,
When I try to add user(Setup -> Admin settings -> Users -> Add users -> I fill out the form and the app sends the e-mail) the e-mail lack formatting and is shown as a plain text – that means there are no links to click to activate – that wouldn’t be a problem in case the URL in e-mail would work, but everytime I try(and I tried many times) it just say “Sorry ! UnAuthorized Access to Zoho CRM”.

I am using Firefox 3.6.23 but I tryed explorer and Chrome without a success
I am currently on profesional 15 day trial version


Yes I tried different computers.

Yes I tried different e-mails(mailservers in china and europe)
Yes I deleted cookies and everything (CCcleaner)

Yes I deleted the “=” at the end of the lines in the URL

Yes it’s the only thing that keeps me from buying ZOHO
Yes registering normal CRM account (sign in for free CRM) works just great



Is there any way to make e-mail activation work for new users of “my” CRM? Is there any way to invite new user without e-mail activation?


Maybe creating ZOHO mail would help, but I dont feel like chainging whole company mail-server is a good idea. Not until I will be 100% sure it would work.

The e-mail new user gets from ZOHO looks like this:

í" <systemgenerated@zohocrm.com>

Reply-To: adminemail@something.com

To: newuseremail@something.com

Subject: You are invited to join CRMacc name's CRM Account

Mime-Version: 1.0

Content-Type: multipart/alternative;

      boundary="----=_Part_2446_472903445.1317951271114"

 

------=_Part_2446_472903445.1317951271114

Content-Type: text/plain; charset="UTF-8"

Content-Transfer-Encoding: quoted-printable

 

Dear User name,

  =20

  =20

 You got an invitation from your CRM Administrator (adminemail@something.co=

m) .

 

Zoho CRM gives you great flexibility to organize your business, communicate=

 and collaborate with your contacts and colleagues. Clicking on the access =

link will take you to a registration page where in you can fill in the logi=

n details and get registered. Once registered you will be added to your adm=

inistrator account.=20

 

Invitation Information

  =20

     Organization Name: Phoebus Solar  Zoho CRM Administrator: Martin Krej=

=C4=8D=C3=AD  Email Address: useremail@something.com =20

 Access from: Zoho CRM Site=20

   =20

 =20

 If the above Access link does not work, please copy and paste the followin=

g address into your browser. =20

   https://crm.zoho.com/crm/AcceptInvite?crmdigest=3DPGNDktb5**3nECcmP9VjEo=

Zlj8A9ouIyl7zwcYr6feZRSvYF7JeMdfKIU1qW*8pXIsW3abY1qgVL_B7pXEsI5uExa7aXIlcgZ=

tn7wUy9mARP98hPG3Mb1dNchoGlbeLD*bnafzrb4M7K2glfwSVSpW5D3_IQDgpS3UWCBLJ06FNu=

2Zm2A9zlVlV2M7K0W1mDL0wCcEQZbyMOVlSXmNIFrvPc6buF-7B1vREGqh_Kq25dqs3SBrapNH9=

397w1XPXSiHtaAnpfuSx7S-ppE*nghIU65JlamPTXl8UNFd5XoTykSsTbwJs_OciJcQ$$

 

 

=20

  Important Note: Email address mentioned above should be used for your reg=

istration. Else, your Zoho account will not be associated to your administr=

ator account. This link is valid until you click and get registered.

=20

  =20

  If you think you have been invited without your permission please contact=

 your CRM administrator. If you have any login related issues please mail t=

o support@zohocrm.com

=20

  =20

 Best Wishes, =20

   Zoho CRM Team

 

  =20

       Contact =20

   Product Support:

 support@zohocrm.com

 

 Sales:

 sales@zohocorp.com

 

 Toll Free: +1-888-900-ZOHO  =20

 =20

 

   Quick Links =20

  ::  Online Help =20

  ::  Demo Videos =20

  ::  Developer Blogs =20

  ::  Forums =20

  ::  15 days Zoho CRM Plugin for Microsoft Outlook trial

(Try for 15 days) =20

   Zoho Services &gt;&gt;  =20

   =20

  This e-mail is generated from Zoho CRM. If you think this is SPAM, please=

 report to abuse@zohocorp.com for immediate action.

 (the rest is pretty much the same but with HTML tags)

Thank you for your help,

Martin