Admin account can send but not receive mail

Admin account can send but not receive mail

I have just created an account with two users: my admin account ( bryan@greyowlcoffee.com) is not receiving any mail but I can send mail just fine. The other user ( info@greyowlcoffee.com) can receive and send mail. 

What's happening and what do I need to do to fix it? I have some important emails coming my way this week.