Hi Connect team,

We're trying to measure engagement on Zoho Connect (specifically who is viewing posts) as part of an internal analytics exercise.

I've found that the per-post "Seen By" export (via exportStreamUniqueUsers.do) only works for posts I personally authored. When I try to pull the viewer list for a post authored by someone else, it fails - even though I'm logged in with an admin role. I don't hold Organization Super Admin, but I'm not sure if that is relevant here. 

Questions:

1. Is this intentional — i.e. is post viewer data scoped strictly to the post's author, with no admin-level override available?
2. If Super Admin is required, is there a setting within Super Admin specifically that exposes org-wide post view data, or is it genuinely inaccessible at any permission level for posts you didn't create?
3. Is there any workaround — an Analytics export type, a report, or an API scope - that surfaces per-user post views across the whole portal for admins, separate from the aggregate VIEW_COUNT/UNIQUE_VIEW_COUNT figures in the Feeds analytics export (which don't identify who viewed what)?

For context: we can already export reactions and comments with full user/department detail via the Feeds analytics export - it's specifically post views (as opposed to reactions/comments) where visibility seems capped to the post's own author.

Any guidance appreciated - happy to be told this is by design, just want to confirm before we build reporting around a workaround that doesn't exist.

Thanks,