Hope you are all staying safe during these trying times.
To ensure that your organization's email service, the backbone of communication, does not get affected due to inadvertent negligence by the super administrator, we have made a few changes in our roles and permissions to handle subscription and renewal smoothly.
Earlier, any organization's Subscription and Payment information in Zoho Mail could be accessed only by the organization's Super Administrator. Now, based on requests from you all, we have made the Subscription and Payment information accessible to the Admins also, in addition to the Super Administrator.
All the users with Admin/ Super Admin role will receive reminders about the number of days left before the subscription expires, along with options to renew the subscription.
Note: This change is being rolled out across our data centers in a phased manner. It will be rolled out to all users within a span of 2 weeks.
Thank you for emailing with us! Stay safe, and take care.