Administrators now have permissions to access the Subscription and Payment details.

Administrators now have permissions to access the Subscription and Payment details.

Hello everyone!

Hope you are all staying safe during these trying times.

To ensure that your organization's email service, the backbone of communication, does not get affected due to inadvertent negligence by the super administrator, we have made a few changes in our roles and permissions to handle subscription and renewal smoothly.

Earlier, any organization's Subscription and Payment information in Zoho Mail could be accessed only by the organization's Super Administrator. Now, based on requests from you all, we have made the Subscription and Payment information accessible to the Admins also, in addition to the Super Administrator.

All the users with Admin/ Super Admin role will receive reminders about the number of days left before the subscription expires, along with options to renew the subscription. 

Note: This change is being rolled out across our data centers in a phased manner. It will be rolled out to all users within a span of 2 weeks.

Thank you for emailing with us! Stay safe, and take care.

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                                                              • Domain Disclaimer: A standardized footer for your entire organization

                                                                Every email sent from an organization represents its identity externally. Most teams require consistent line of text at the bottom of outgoing messages. It can be a confidentiality notice, a legal statement, a compliance requirement, or a uniform sign-off.
                                                              • Catch-All Address: A safety net for misdirected emails

                                                                Email is often the first point of contact with an organization. In many cases, a simple typo in a recipient's address can quietly turn into a missed message—a customer query never reaches support, a partner’s reply goes unnoticed, and the sender has no
                                                              • Preferred Name and Email Formats: Bring consistency to user identity

                                                                A user's display name and email address are often the first identifiers that colleagues, partners, and customers see. Maintaining a consistent format across the organization helps reinforce a professional identity and avoids the confusion that comes from
                                                              • Deliver timely updates across your organization

                                                                Keeping your organization informed goes beyond sending emails or sharing links. It requires ensuring that the right information reaches users at the right time, without being missed. Whether it's communicating policy changes, maintenance schedules, webinar/training
                                                              • Organize your workforce efficiently with Locations in the Admin Console

                                                                Keeping your organization structured becomes increasingly important as teams expand across different offices or regions. For administrators, having clear visibility into where users are based can simplify user management and improve operational clarity.


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