All Zoho integration tasks to follow only OAuth authentication - We're stopping new Authtokens generation

All Zoho integration tasks to follow only OAuth authentication - We're stopping new Authtokens generation

Hello everyone,

Deluge provides a set of pre-defined integration tasks that allow users to integrate with different Zoho services. These tasks are API driven, i.e., executing these tasks trigger API calls to the respective service's API in the backend. Integration tasks of some services are implemented based on OAuth authentication and the others are based on authentication methods like Authtokens. We are now intending to make the authentication more secure by implementing all the integration tasks to follow only OAuth authentication.

Note: This update is applicable for all services including Zoho Creator.

Integration tasks of the following services currently do not follow OAuth authentication:
How do we take this forward?
After this update, the existing integration tasks in your Deluge functions will continue to work as expected. And, the new Deluge scripts containing integration tasks will work as expected when:
  • The connection is created using Zoho OAuth with appropriate scopes (mentioned in the respective API docs). 
  • You already have used an integration task that connects to the service you are trying to integrate. 

This update will be effective for IN users from September 30th, 2020, EU and CN users from October 30th, 2020, and US users from November 30th, 2020.

Note to extension developers: If your extensions use integration tasks with authtokens, after this update, they may not work as expected for new extension users. However, they'll continue to work as expected for the existing extension users. We recommend you to update your integration tasks scripts to operate with Zoho OAuth connections (with scopes mentioned in their respective API documentation).

Connections Support
1. The following services already support the Connections page with Zoho OAuth as default service. 
  • Zoho Cliq
  • Zoho CRM
  • SDP Cloud
  • Zoho Connect
  • Orchestly
  • Zoho Sales IQ
  • Zoho Creator
  • Zoho Projects
  • Zoho Bug Tracker
  • Sigma (for extension developers)

2. The following services support the Connections page but currently do not support Zoho OAuth as default service. Instead, these services provide most individual Zoho services as default connectors which use Zoho OAuth in the backend. 

Note: We are currently coordinating with the respective service teams to enable the missing Zoho services too (Inventory, Docs, Creator, Recruit, Analytics, and Cliq, to name a few) in the Connections page of the below services at the earliest.
  • Zoho Books
  • Zoho Invoice
  • Zoho Inventory
  • Zoho Subscriptions
3. The following services support Deluge custom functions but do not support the Connections page. 

Note: We are currently coordinating with the respective service teams to support connections page for all users at the earliest.
  • Zoho Flow
  • Zoho Desk (Edit: Connections page supported)
  • Zoho Mail (Edit: Connections page supported)
  • Zoho Sheet
  • Zoho Writer
  • Zoho Recruit
  • Zoho People (Edit: Connections page supported)
Once the connections page is available in all Zoho services that support Deluge custom functions, the connection parameter (last parameter) of all the integration tasks will be made mandatory. This means, all the preceding parameters will also become mandatory eventually. 

Note: Your existing integration tasks scripts need not be changed as they will be internally migrated to OAuth. Hence, your existing scripts will continue to work even without supplying values to the connections parameter. 

Let us know your questions in the comments or reach us at support@zohodeluge.com.



    Access your files securely from anywhere







                            Zoho Developer Community





                                                  Use cases

                                                  Make the most of Zoho Desk with the use cases.

                                                   
                                                    

                                                  eBooks

                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                   
                                                    

                                                  Videos

                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                   
                                                    

                                                  Webinar

                                                  Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                   
                                                    
                                                  • Desk Community Learning Series


                                                  • Meetups


                                                  • Ask the Experts


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner




                                                            • Sticky Posts

                                                            • Function #41: Sync Associated Subforms!

                                                              Welcome back everyone! The last custom function showed how to update a Contact with Product details from it's Related list in Deals. This week, let's look at a function that lets you update subform records in two modules simultaneously when one of them is updated. Business scenario Let's look at how subform helps in an education institution that has deployed Zoho CRM. National Public School, Austin (made up, of course!) has set up Zoho CRM and it follows the same relationship pattern of "Students",


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner







                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources


                                                                                              Zoho Writer Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ






                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                            • Recent Topics

                                                                                                            • How to create auto populate field based on custom module in Zoho CRM?

                                                                                                              Hello, i'm still new to Zoho CRM and work as administrator in my company. Currently, I'm configuring layout for Quotes Module. So, the idea is, I've created a read-only field in Quotes called "Spec". I want this field automatically filled with Specification
                                                                                                            • webinar registration confirmation are landing in SPMA folders

                                                                                                              I am trialing zoho webinar and do not have access to custom domains. When I test user registrations, they are working but the resulting confirmation email is landing in a spam folder. How can I avoid this?
                                                                                                            • Making digital signatures accessible to all: Introducing accessibility controls in Zoho Sign

                                                                                                              Hi there! At Zoho Sign, we are committed to building an inclusive digital experience for all our users. As part of our ongoing efforts to align with Web Content Accessibility Guidelines (WCAG), we’re updating the application with support that will go
                                                                                                            • Is there a way to set Document Owner/Sender via the API

                                                                                                              When sending requests for zoho sign, it would seem zoho uses the id of the person that created the zoho api cred to determine the owner_id, is there a way to set a default for this?
                                                                                                            • Transition Criteria Appearing on Blueprint Transitions

                                                                                                              On Monday, Sept. 8th, the Transition criteria started appearing on our Blueprints when users hover over a Transition button. See image. We contacted Zoho support because it's confusing our users (there's really no reason for them to see it), but we haven't
                                                                                                            • Delegates should be able to delete expenses

                                                                                                              I understand the data integrity of this request. It would be nice if there was a toggle switch in the Policy setting that would allow a delegate to delete expenses from their managers account. Some managers here never touch their expense reports, and
                                                                                                            • Add Save button to Expense form

                                                                                                              A save button would be very helpful on the expense form. Currently there is a Save and Close button. When we want to itemize an expense, this option would be very helpful. For example, if we have a hotel expense that also has room service, which is a
                                                                                                            • Multiple organizations under Zoho One

                                                                                                              Hello. I have a long and complicated question. I have a Zoho One account and want to set it up to serve the needs of 6 organizations under the same company. Some of the Zoho One users need to be able to work in more than 1 organization’s CRM and other
                                                                                                            • IMAP Server not responding.

                                                                                                              Trying to connect a phone via IMAP and getting "imap.zoho.com not responding." Is the server down, for maintenance or otherwise? I've tried this on two different devices and got the same error on both.
                                                                                                            • Error AS101 when adding new email alias

                                                                                                              Hi, I am trying to add apple@(mydomain).com The error AS101 is shown while I try to add the alias.
                                                                                                            • Unbundle feature for composite items

                                                                                                              We receive composite items from our vendors and sell them either individually or create other composite items out of them. So, there is a lot of bundling and unbundling involved with our composite items. Previously, this feature was supported in form
                                                                                                            • Regarding the integration of Apollo.io with Zoho crm.

                                                                                                              I have been seeing for the last 3 months that your Apollo.io beta version is available in Zoho Flow, and this application has not gone live yet. We requested this 2 months ago, but you guys said that 'we are working on it,' and when we search on Google
                                                                                                            • How do you print a refund check to customer?

                                                                                                              Maybe this is a dumb question, but how does anyone print a refund check to a customer? We cant find anywhere to either just print a check and pick a customer, or where to do so from a credit note.
                                                                                                            • MTD SA in the UK

                                                                                                              Hello ID 20106048857 The Inland Revenue have confirmed that this tax account is registered as Cash Basis In Settings>Profile I have set ‘Report Basis’ as “Cash" However, I see on Zoho on Settings>Taxes>Income Tax that the ‘Tax Basis’ is marked ‘Accrual'
                                                                                                            • workflow not working in subform

                                                                                                              I have the following code in a subform which works perfectly when i use the form alone but when i use the form as a subform within another main form it does not work. I have read something about using row but i just cant seem to figure out what to change
                                                                                                            • Fetch data from another table into a form field

                                                                                                              I have spent the day trying to work this out so i thought i would use the forum for the first time. I have two forms in the same application and when a user selects a customer name from a drop down field and would like the customer number field in the
                                                                                                            • Zoho Creator as LMS and Membership Solution

                                                                                                              My client is interested in using Zoho One apps to deploy their membership academy offer. Zoho Creator was an option that came up in my research: Here are the components of the program/offer: 1. Membership portal - individual login credentials for each
                                                                                                            • Record comment filter

                                                                                                              Hi - I have a calendar app that we use to track tasks. I have the calendar view set up so that the logged in user only sees the record if they are assigned to the task. BUT there are instances when someone is @ mentioned in the record when they are not
                                                                                                            • How to View Part Inventory and Warehouse Location When Creating a Work Order in Zoho FSM

                                                                                                              Hi everyone, We’re currently setting up Zoho FSM and would like to improve how our team selects parts when creating a Work Order. Right now, when we add a part or item to a Work Order, we can select it from our Zoho Inventory list but we don’t see any
                                                                                                            • FSM too slow today !!

                                                                                                              Anybody else with problem today to loading FSM (WO, AP etc.)?
                                                                                                            • CRM x WorkDrive: File storage for new CRM signups is now powered by WorkDrive

                                                                                                              Availability Editions: All DCs: All Release plan: Released for new signups in all DCs. It will be enabled for existing users in a phased manner in the upcoming months. Help documentation: Documents in Zoho CRM Manage folders in Documents tab Manage files
                                                                                                            • Not able to Sign In in Zoho OneAuth in Windows 10

                                                                                                              I recently reset my Windows 10 system, after the reset when I downloaded the OAuth app and tried to Sign In It threw an error at me. Error: Token Fetch Error. Message: Object Reference not set to an instance of an object I have attached the screenshot
                                                                                                            • Mapping a custom preferred date field in the estimate with the native field in the workorder

                                                                                                              Hi Zoho, I created a field in the estimate : "Preferred Date 1", to give the ability to my support agent to add a preferred date while viewing the client's estimate. However, in the conversion mapping (Estimate to Workorder), I'm unable to map my custom
                                                                                                            • The sending IP (136.143.188.15) is listed on spamrl.com as a source of spam.

                                                                                                              Hi, it just two day when i am using zoho mail for my business domain, today i was sending email and found that message "The sending IP (136.143.188.15) is listed on https://spamrl.com as a source of spam" I hope to know how this will affect the delivery
                                                                                                            • Delegates - Access to approved reports

                                                                                                              We realized that delegates do not have access to reports after they are approved. Many users ask questions of their delegates about past expense reports and the delegates can't see this information. Please allow delegates see all expense report activity,
                                                                                                            • Split functionality - Admins need ability to do this

                                                                                                              Admins should be able to split an expense at any point of the process prior to approval. The split is very helpful for our account coding, but to have to go back to a user and ask them to split an invoice that they simply want paid is a bit of an in
                                                                                                            • Is there a way to request a password?

                                                                                                              We add customers info into the vaults and I wanted to see if we could do some sort of "file request" like how dropbox offers with files. It would be awesome if a customer could go to a link and input a "title, username, password, url" all securely and it then shows up in our team vault or something. Not sure if that is safe, but it's the best I can think of to be semi scalable and obviously better than sending emails. I am open to another idea, just thought this would be a great feature.  Thanks,
                                                                                                            • Single Task Report

                                                                                                              I'd like a report or a way to print to PDF the task detail page. I'd like at least the Task Information section but I'd also like to see the Activity Stream, Status Timeline and Comments. I'd like to export the record and save it as a PDF. I'd like the
                                                                                                            • Auto-response for closed tickets

                                                                                                              Hi, We sometimes have users that (presumably) search their email inbox for the last correspondence with us and just hit reply - even if it's a 6 month old ticket... - this then re-opens the 6 month old ticket because of the ticket number in the email's subject. Yes, it's easy to 'Split as new Ticket', but I'd like something automated to respond to the user saying "this ticket has already been resolved and closed, please submit a new ticket". What's the best way to achieve this? Thanks, Ed
                                                                                                            • How to Push Zoho Desk time logged to Zoho Projects?

                                                                                                              I am on the last leg of my journey of finally automating time tracking, payments, and invoicing for my minutes based contact center company - I just have one final step to solve - I need time logged in zoho desk to add time a project which is associated
                                                                                                            • Cannot access KB within Help Center

                                                                                                              Im working with my boss to customize our knowledge base, but for some reason I can see the KB tab, and see the KB categories, but I cannot access the articles within the KB. We have been troubleshooting for weeks, and we have all permissions set up, customers
                                                                                                            • Export to excel stored amounts as text instead of numbers or accounting

                                                                                                              Good Afternoon, We have a quarterly billing report that we generate from our Requests. It exports to excel. However if we need to add a formula (something as simple as a sum of the column), it doesn't read the dollar amounts because the export stores
                                                                                                            • why my account is private?

                                                                                                              when i post on zohodesk see only agent only
                                                                                                            • Getting ZOHO Invoice certified in Portugal?

                                                                                                              Hello, We are ZOHO partners in Portugal and here, all the invoice software has to be certified by the government and ZOHO Invoice still isn´t certified. Any plans? Btw, we can help on this process, since we have a client that knows how to get the software certified. Thank you.
                                                                                                            • 500 Internal Server Error

                                                                                                              I have been trying to create my first app in Creator, but have been getting the 500: Internal Server Error. When I used the Create New Application link, it gave me the error after naming the application. After logging out, and back in, the application that I created was in the list, but when I try to open it to start creating my app, it gives me the 500: Internal Server Error. Please help! Also, I tried making my named app public, but I even get the error when trying to do that.
                                                                                                            • Client Script | Update - Client Script Support For Portals

                                                                                                              Dear All! We are excited to announce the highly anticipated feature: Client Script support for Portals. We understand that many of you have been eagerly awaiting this enhancement, and we are pleased to inform you that this support is now live for all
                                                                                                            • Professional Plan not activated after payment

                                                                                                              I purchased the Professional Plan for 11 users (Subscription ID: RPEU2000980748325) on 12 September 2025, and the payment has been successfully processed. However, even after more than 24 hours, my CRM account still shows “Upgrade” and behaves like a
                                                                                                            • Zoho Books - France

                                                                                                              L’équipe de Zoho France reçoit régulièrement des questions sur la conformité de ses applications de finances (Zoho Books/ Zoho Invoice) pour le marché français. Voici quelques points pour clarifier la question : Zoho Books est un logiciel de comptabilité
                                                                                                            • how to edit the converted lead records?

                                                                                                              so I can fetch the converted leads records using API (COQL), using this endpoint https://www.zohoapis.com/crm/v5/coql and using COQL filter Converted__s=true for some reasons I need to change the value from a field in a converted lead record. When I try
                                                                                                            • Auto Update Event Field Value on Create/Edit

                                                                                                              Hi there, I know this question has been posted multiple times and I've been trying many of the proposed similar scripts for a while now but nothing seems to work... what might I do wrong? The error I receive is this: Value given for the variable 'meetingId'
                                                                                                            • Next Page