Allow admins to define and enforce tab order for Client Portal users in Zoho Projects
Hello Zoho Projects Team,
We hope you are doing well.
We would like to submit a feature request regarding the project tab (module) order for Client Portal users in Zoho Projects.
Current Limitation:
As of now:
- Internal users (admins and employees) can reorder project tabs/modules based on their preference
- Client Portal (external) users cannot reorder tabs at all
- There is no option for admins to predefine or enforce a tab order for portal users
This creates a gap in usability and control over the client-facing interface.
Why this is a problem:
In real-world usage, the Client Portal is a customer-facing product, not just an internal tool.
A common scenario:
- We invite clients to the portal to track progress, tasks, issues, and updates
- We want to present information in a clear, logical, and guided structure
- Different tab orders can confuse users and reduce usability
Since portal users cannot customize their view, and admins cannot define it for them:
- The interface may appear disorganized or non-intuitive
- Important modules may be buried or overlooked
- There is no way to align the UI with business workflows
- It creates an inconsistent and less professional client experience
Requested Enhancement:
We kindly request the ability for admins to define and enforce the tab (module) order for Client Portal users.
This should ideally support:
- Setting a default tab order at the project level
- Applying the same order to all portal users
- Optionally defining different layouts per client or portal profile
- Ability to lock the order (so portal users cannot change it)
Benefits:
- Better client experience and usability
- Full control over the client-facing interface
- More professional and structured project presentation
- Reduced confusion for external users
- Ability to align UI with business workflows
This enhancement would improve Zoho Projects as a client-facing collaboration platform, not just an internal project management tool.
Thank you for considering this request and for continuously improving Zoho Projects.
Kind regards,
Ram