Announcing New Features in Trident for macOS (v.1.3.0)

Announcing New Features in Trident for macOS (v.1.3.0)

Hello Community,

Trident for macOS has quite a few new features that will enhance your communication and productivity. Let's take a quick look at them.

Creating and editing email filters

You can now create and edit custom email filters in Trident to automatically sort your incoming and outgoing emails and automate email-centric actions based on predefined conditions. This reduces inbox clutter and makes it easier to organise your mailbox and prioritise important emails.

Setting outbox delay

You can now set an outbox delay in Trident to ensure emails remain in your outbox for the set time before they're actually sent. This gives you the chance to correct any mistakes you spot after you click Send

Creating tasks via Smart Assistant

Earlier, you could create, edit, and delete tasks only from the Tasks module in Trident. In this release, we've introduced the option to create personal and group tasks using the Smart Assistant.

Further, we've also supported @mentioning people in the task description. This will automatically notify those who were @mentioned so you can collaborate on shared tasks productively.

Editing channel information

Now, you can edit the channel information any time after creating a channel if you're the super admin, admin, or moderator.

Setting the first day of the week

The first day of the calendar week differs across geographies and cultural practices. With the "First Day of the Week" setting, you can customise the Calendar view according to your work schedule and easily plan your events and meetings.

Viewing the call history in Contact details

In addition to contact overview, emails sent and received, and chats in common, you can now view the call history in Contact details.

Multi-selecting emails in conversation mode

Now, we've supported multi-selecting the desired email threads to perform bulk email-centric actions. 

To leverage these new features in Trident, update the app to the latest version by following the steps below:
  • From the system menu bar, click Trident.
  • Select Check for Updates from the menu list.

Do give these features a spin, and let us know your feedback and suggestions in the comments section below. You can also reach us at

To submit your feedback directly through the app, follow the steps below:

  1. From the system menu bar, click Help.

  1. Select Send Feedback.

  1. In the feedback window, enter the necessary details under Subject and Feedback Content.

  1. Once ready, click Submit.


We look forward to hearing from you!

Until next time,

Rowan Raj.

      Zoho Developer Community

                                Zoho Desk Resources

                                • Desk Community Learning Series

                                • Digest

                                • Functions

                                • Meetups

                                • Kbase

                                • Resources

                                • Glossary

                                • Desk Marketplace

                                • MVP Corner

                                • Word of the Day

                                    Zoho Marketing Automation

                                            Manage your brands on social media

                                                  Zoho TeamInbox Resources

                                                    Zoho DataPrep Resources

                                                      Zoho CRM Plus Resources

                                                        Zoho Books Resources

                                                          Zoho Subscriptions Resources

                                                            Zoho Projects Resources

                                                              Zoho Sprints Resources

                                                                Qntrl Resources

                                                                  Zoho Creator Resources

                                                                    Zoho WorkDrive Resources

                                                                      Zoho Campaigns Resources

                                                                        Zoho CRM Resources

                                                                        • CRM Community Learning Series

                                                                          CRM Community Learning Series

                                                                        • Tips


                                                                        • Functions


                                                                        • Meetups


                                                                        • Kbase


                                                                        • Resources


                                                                        • Digest


                                                                        • CRM Marketplace

                                                                          CRM Marketplace

                                                                        • MVP Corner

                                                                          MVP Corner

                                                                            Design. Discuss. Deliver.

                                                                            Create visually engaging stories with Zoho Show.

                                                                            Get Started Now