• View inactive/ dormant records
  
• View records followed by you
  
• Auto-follow records
  

View inactive records using advanced filters:

1. Go to the module whose inactive/dormant records you want to view. Let's say the "Leads" module, for example.
   
2. In the advanced filter on the left, choose between the two filter parameters: touched records or untouched records, from the system-defined filters.
   
1. Define the filter criteria and apply the filter to view records that are touched or untouched.
   

Monitor records followed by you from the record itself:

If you follow a record,

1. You will be able to view that record
   
2. Get active notifications from feeds in Signals whenever there is an update
   
3. And, you can see a thumbnail of your profile image in the related list as followers.
   
   

Deprecation and retention criteria for auto-follow rules

1. For all new subscriptions, auto-follow rules will not be available.
   
2. For existing users,
   
1. If you have configured auto-follow rules and you have records actively indexed by the criteria, then auto-follow rules alone (among the three mentioned above) will be retained in your organization.
   
2. If you have not configured any auto-follow rules thus far, the feature will be removed from your organization.
   
3. If you have configured auto-follow rules and there were/ are no records matching the criteria created, then the feature will be removed from your organization. However, if you'd like to retain the feature, please write to our support team (support@zohocrm.com) to validate your request to retain.