Twilio allows software developers to programmatically make and receive phone calls, send and receive text messages, and perform other communication functions using its web service APIs. Twilio SMS for Zoho CRM enables SMS communication between agents and end-users. The extension works with the standard Zoho CRM modules.

Key Features:

• Inbound and Outbound SMS support
• Contact data is automatically loaded into Twilio's Send SMS form.
• Enable Twilio SMS communication without leaving Zoho CRM.
• Delivery status will be shown instantly after sending messages.