Anyone else experiencing broken RBC Canada bank feed ???

Anyone else experiencing broken RBC Canada bank feed ???

Hi all,
It's been 2 solid weeks now (Sept. 29th) that the RBC Canada bank feed stopped working in Zoho books. Despite 2 support chats assuring me that the matter was forwarded to the 3rd-party handling company (Yoodle??), nothing happened and it becomes a real PITA to reconcile the bank account in my Zoho Books.. Every single entry has to be done manually instead of being matched or automatically created.

Hey Zoho, I'm a paying customer and this is not acceptable! please fix it  ASAP!. I can't wait month-end to upload or e-mail my bank statement, which I've never used so far and don't even know how well it works.. 

Thanks.
GP Geek Inc.