APAC Online Workshops - Actionable Insights On Customer Support Performance
We've planned a series of free online workshops for our APAC customers
. These workshops will be presented by experts from various Zoho applications, and are designed to help you learn the prominent, must-know features of those applications.
Our next workshop will be a quick introduction to Zoho Desk and Zoho Analytics. We will give you a brief overview of the integration between the two, with some hands-on training using real-time data. Also, our experts will be available to answer any questions you may have on the subject.
The workshop will be conducted on May 19, 2021 - 11:00 AM to 12:00 PM (SGT).
Feature update: Advanced security settings
We've previously written about how using security policies could be beneficial for admins. To enable you to better protect your organization, we've come up with a few additional settings for security policies in Zoho One that can be used to regulate your users' web sessions. What are web sessions? A web session refers to the period of time you stay signed in to your Zoho One account. You create a new web session every time you sign in to Zoho One (or any of its included apps), and this session exists
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