Here is the message i received this morning by mail.

I am using Zoho and LEad Forensics (with the module to import Leads directly from Lead Forensics.

1. When i go the my page 'API Usage Statistics' all the indicators are showing that the limit per day is 1000. Where does this 250 limit comes from.

2. This getSearchRecords API is not in the list of API in your Developper part. What is the role of this API then?

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getSearchRecords API - Max Limit Reached

Hello,

Your organization has reached the daily limit for API calls for this method "getSearchRecords" .

For more information, please view the API Usage Statistics

Any further API calls using this method will be ignored and will result in data loss. Please assess your API usage requirements well in advance to avoid data loss.

If you need any clarification, please email us at support@zohocrm.com

Regards,

Zoho CRM Team 

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3. in the report (image below). i notice that the number 416 is increasing when i use ZOHO and LEAD FORENSICS, so i assume that 416 means 'the number of time the API has be called during the day' . Can someone explain to me than why the 'Search Records is at 0'. If it is the case why is the mail i received mentions that i passed the 250 limit?

4. The message received by mail mention that if i continue, i might lose data. SO I AM in Stand-By, and can't work. I don't to take any risks.

I need a quick answer. 

The mail i sent to support@zohocrm.com 2 hours ago, hasn't be responded.

Thanks

JG