I added several lookup fields in zoho desk that seem to exist in the modules but they aren't appearing under Modules & Fields.
I assumed some of the functionality might be broken, so I wanted to investigate the layouts with the API.
When accessing desk.zoho.com/api/v1/layouts?module=ticket I get a scope mismatch.
I'm using Desk.tickets.ALL, Desk.contacts.ALL, Desk.tasks.ALL, Desk.settings.ALL, Desk.events.ALL which should include everything