API Update : New Error Code in CRM APIs to Handle Data Storage Limits
Hello everyone!
As you are aware, we have introduced edition-wise Data Storage limits for Zoho CRM. Please refer to this announcement on the same.
In continuation with this update, we are introducing the error code MAX_RECORDS_LIMIT_REACHED with the status code 400, in our APIs.
After this update goes live, when you insert records via the API, and you exceed the data storage limit for your edition, you will face this error.
Here is how the error response looks like for the Standard edition and lower.
{
"code": "MAX_RECORDS_LIMIT_REACHED",
"details": {
"max_no_of_records": 100000
},
"message": "maximum number of records limit reached",
"status": "error"
}
|
For the editions Professional and above, you will receive the following error response.
{
"code": "MAX_RECORDS_LIMIT_REACHED",
"details": {
"size": 21474836480 },
"message": "maximum number of records limit reached",
"status": "error"
}
|
What should you do?
We are giving a grace period of three months to the existing customers to manage their data effectively.
- Keep a check on the data entering and stored in your org's CRM account.
- Plan your data storage requirement and purchase extra storage if you require.
Thanks,
Shylaja
Zoho CRM