API Zoho Desk - Limit in 100 with a field of 255
Hello,
we are working with Zoho Desk API and we have a customField named "RMN error" Text of 255.
When we update it via web, in the Ticket interface, goes well, but, when we do by the API with PATCH method like this:
{
"ticketNumber": "971",
"customFields": {
"RMN": "RMN with errors",
"RMN Navision": null,
"RMN error": "NAV account number of Salto Systems HQ must end with -HQ. Product Nadme is mandatory. Affected Qty is"
}
}
If we pass a string of 100 length, it goes well, but if highet (a string of 120 chars) it fails with:
{
"message": "Invalid Value For Param RMN error"
}
Is there a limit when using the api, or what we are doing bad?
Best regards.
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