App Spotlight: ClickSend SMS for Zoho CRM

App Spotlight: ClickSend SMS for Zoho CRM

App Spotlight brings you hand-picked apps to enhance the power of Zoho. Explore Zoho Marketplace for all apps. 

ClickSend SMS for Zoho CRM

SMS has a 98% open rate. ClickSend is a cloud communications platform that has SMS at its core. It powers billions of messages worldwide via direct routes, assuring high deliverability. 

Get the app here

Business needs

Businesses want to connect and communicate with their customers across multiple channels quickly and easily in the most cost effective way. SMS, with 98% of messages opened and 90% read in the first 3 minutes, offers this. But it's is only true if the messages are being delivered. 

  • ‌ClickSend is a cloud communications platform that has SMS at its core and powers billions of messages worldwide via a beautiful web app or award-winningAPIs. 
  • ClickSend only uses direct routes for its SMS so your messages go directly through country-specific tier 1 carriers. This means faster and more efficient message delivery.
  • 100% uptime SLA guarantee so your messages will always leave the ClickSend platform on time.


  • ‌The ClickSend integration for Zoho CRM lets you tap into the power of SMS. Send SMS follow-ups to prospects to close deals faster or recover lost sales from abandoned emails. Send personalized or bulk text messages to engage, nurture, and convert. Or simply use texts to strengthen your customer relationship, run short surveys, and communicate transactional or promotional messages.
  • ‌Increase engagement with leads and customers. SMS has a much higher open rate than email (avg 20%)
  • Reach customers in an instant. SMS takes just 3 minutes to be opened. Email takes 47 minutes on average.
  • Send timely, personalized SMS or bulk messages. Have actual conversations with two-way SMS. 
  • Increase customer satisfaction by delivering convenient communication and quick responses.

Get the app here

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